Systems Director

TouchPoint

Salary:

Other Forms of Compensation:

Pay Grade: 17

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Long Description

TouchPoint, Support Services, provides customer focused support services. As specialists, we

perform services including healthcare housekeeping, management in laundry processing, patient

transportation, and food service. TouchPoint is a compilation of the most committed and talented

individuals working in the industry today. Our dedication to quality, exceptional customer service,

and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary:

The System Director of Environmental Services is a key role for a very dynamic leader in

Environmental Services; multi-unit experience is strongly preferred. Candidates must be able

experienced and comfortable in all settings, from coaching and mentoring hourly team members to

presenting in the boardroom. The inspirational leader who takes on this role will have a team of

approximately 11 salaried managers and 200 ftes; main hospital has 600 beds. The System Director

will oversee 4 locations/cost centers on the hospital campus and within walking distance.

Key Responsibilities:

• Oversees department's financial data and statistics

• Monitors unit expenditures

• Develops and recommends department operating budget and ensure the department operates

within budget

• Coordinates housekeeping activities with other departments

• Actively communicates with administration and other hospital departments

• Plans, organizes, directs, coordinates, and supervises functions and activities of the departments

• Establishes work standards and work flow

• Establishes and implements policies and procedures for departmental operations

• Encourages and mentors staff creativity and innovation

• Ensures compliance with all regulatory agencies

• Remains proactive in the achievement of the facility goals and objectives

• Demonstrates quality leadership in meeting performance plans

• Reads and develops in the Total Quality Management process

• Develops and maintains job descriptions for department staff

• Encourages staff to participate in education programs

Preferred Qualifications:

• Four year college degree and equal related experience strongly desired; high school

diploma/GED required

• Six (6) years of housekeeping management experience at a large hospital account desired; at

least 3 years' experience as a Director at a hospital with at least 200 beds required

• Must have the ability to analyze and interpret financial and other data

• General business acumen

• Excellent interpersonal skills

• High Customer Service and quality attitude

• Ability to work under pressure and meet established goals and objectives

• Public speaking skills

• Ability to utilize a participative approach to managing staff, to organize and prioritize tasks, and

to develop budgets with a complete understanding of facility needs and requirements

• Excellent stress management skills, administrative and organizational, and follow-through (with

associates and clients) skills required

• Proficient in the use of Windows based office software including but not limited to Microsoft

Office, Word, Excel, PowerPoint and Outlook

Apply to TouchPoint today!

TouchPoint is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Associates at Touchpoint are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1299755

TouchPoint

CINDY SWIDERSKI

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