Systems Automation & Integrations Specialist I

Job Title: Systems Automation & Integrations Specialist I

Division/Department: Information Technology - Administrative Systems

Reports to: Chief Information Officer

Location: On Campus

Position Type: Full-time

FLSA Status: Exempt

Hours worked Per Week: 40+

POSITION SUMMARY:

The Business Automation Specialist I role enhances operational efficiencies through technology and automation across Mid-America Christian University. This position evaluates, designs, and implements automated processes to streamline operations and enhance service delivery within the University framework. This position will be responsible for designing, implementing, and maintaining the integration solutions that enable our systems to communicate and function efficiently.

Application Requirements:

• Documentation of required education, certification, or licensure must be provided at the time of application.

• Applicants must undergo a background check and be legally authorized to work in the U.S. without visa sponsorship.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist in the identification and evaluation of processes for automation potential.

• Design, develop, and maintain integration solutions using various technologies and platforms.

• Document existing procedures and new integration processes and collaborate with department heads to outline automation solutions.

• Work with stakeholders across different departments to gather integration requirements and translate business needs into technical specifications.

• Spearhead the implementation of technology solutions, focusing on quality and strategic alignment with University goals.

• Implement APIs, middleware, and other technologies to facilitate system integrations.

• Monitor and troubleshoot integration issues, providing timely resolutions to maintain system uptime and performance.

• Serve as a bridge between the University's operational needs and technological capabilities.

• When assigned to a project, regularly report project progress through the Project Manager in order for IT to provide insightful analysis and updates to executive leadership.

• Offer ongoing support and enhancement insight for automated processes to ensure adaptability and continuous improvement.

• Develop and maintain documentation and training materials for newly automated systems and processes.

• Collaborate with software developers, IT staff, and external vendors to ensure seamless integrations.

• Stay updated on new integration technologies and methodologies, recommending improvements to existing systems.

• Ensure compliance with data privacy and security policies during the integration process.

• Effectively transfer knowledge of developments and implementations to the rest of the IT Administrative Systems team to ensure depth of understanding and support.

• Understanding and demonstration of documentation (inline and other)

QUALIFICATIONS:

Minimum:

• Strong understanding of APIs, web services, and middleware technologies.

• Experience with programming languages such as Java, Python, or JavaScript.

• Excellent problem-solving skills and the ability to work in a fast-paced environment.

• Strong communication and collaboration skills, with the ability to work effectively with both technical and non-technical teams.

Preferred:

• Knowledge of integration platforms (e.g., MuleSoft, Dell Boomi, Zapier, Informatica, Jitterbit)
• Experience with Microsoft Power Platform (Power BI, Power Apps, Power Automate) is highly desirable.

EDUCATION and/or EXPERIENCE:

• Bachelor's degree in Computer Science, Information Technology, or a related field,
• Preference will be given to candidates with at least six months of experience with system automation and a solid understanding of SQL.

COMPUTER SKILLS:

Working knowledge of the following:

• SQL

• Active Directory

• Powershell

• WinSCP

Experience with at least 2 of the following:

• PHP

• HTML

• Javascript/JQuery

• Python

• Batch Scripting

• SFTP

PHYSICAL DEMANDS:

Ability to sit for prolonged periods, utilize a computer, and effectively communicate.

WORK ENVIRONMENT:

The work environment is a standard office setting.