Systems Architect

Cisco Systems, Inc. Houston , TX 77020

Posted 4 months ago

The Account Systems Engineer is a customer-focused technical sales professional who provides high level technical support and mentor-ship to customers. He/she collaborates with the Account Manager to recommend and develop appropriate customer solution offerings.

The account SE provides an architectural perspective across the Cisco product portfolio and can demonstrate his / her technical specialization for specific opportunities.

  • You will participate in the creation of an overall account and technical plan

  • You will generate leads through customer meetings, seminars, and education Qualify Opportunities

  • You will define customer business problem in a technical context

  • You will help plan for and move deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.)

  • You will define solution options and articulate the benefits of a Cisco solution

  • You will research and demonstrate solution return on investment

  • You will lead solution development, including demonstrating replicable architectures and researching customized solutions

  • You will develop proof of concept, including presentation and documentation of test results

  • You will develop or lead development of presentation materials

  • You will present technical components of Cisco solutions to customer Competencies & Behaviors Business Insight

  • You will learn a broad-level of knowledge of the business economics and trends of the industries and vertical markets in which one's customers conduct business, and how Cisco solutions add financial and strategic value.

  • You will build links both within and outside of Cisco; establish credibility swiftly through personal self-confidence

Who You'll Work With

The technical specialist SE acts in an increasingly consultative fashion and is looked to as a guide, or trusted technical advisor, in his / her field by the account team and customer. All SEs engage customers face-to-face or via tools and technology such as WebEx, Telepresence, etc.

As part of Cisco's Country Global Enterprise Model for EMEA, it will be necessary to work cross-functionally with various members of the Headquarters Team. This will ensure alignment with the global account strategy and consistent local implementation.

Who You Are

  • 5+ years-related experience.

  • Cisco product experience or meaningful experience in key competitor offerings in technology area of emphasis required.

  • Pre-Sales experience highly recommended.

  • Typically requires BS/BA (EE/CS) or equivalent.

  • CCNP or CCDP Certification preferred.

  • Deep understanding of the customer business model and common financial challenges; ability to frame Cisco offerings in terms of business drivers

  • Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective

  • Understand customer business drivers and how to map these to a customer network platform Technical Acumen

  • Understand networking industry trends, including new products and solutions

  • Understand daring product and solution landscape

  • Advanced knowledge in Routing & Switching

  • Advanced knowledge in Networking Platform Design

  • Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment

  • You will share information about common replicable architectures that are most appropriate for assigned customers

  • The technical specialist SE has an in depth knowledge of their specialization and adjacent technologies including product, technology, and customer information

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking aggressive risks to craft the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unrivaled personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.

We Are Cisco.


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Systems Architect

Cisco Systems, Inc.