The Account Systems Engineer is a customer-focused technical sales professional who provides high level technical support and mentor-ship to customers. He/she collaborates with the Account Manager to recommend and develop appropriate customer solution offerings.
The account SE provides an architectural perspective across the Cisco product portfolio and can demonstrate his / her technical specialization for specific opportunities.
You will participate in the creation of an overall account and technical plan
You will generate leads through customer meetings, seminars, and education Qualify Opportunities
You will define customer business problem in a technical context
You will help plan for and move deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.)
You will define solution options and articulate the benefits of a Cisco solution
You will research and demonstrate solution return on investment
You will lead solution development, including demonstrating replicable architectures and researching customized solutions
You will develop proof of concept, including presentation and documentation of test results
You will develop or lead development of presentation materials
You will present technical components of Cisco solutions to customer Competencies & Behaviors Business Insight
You will learn a broad-level of knowledge of the business economics and trends of the industries and vertical markets in which one's customers conduct business, and how Cisco solutions add financial and strategic value.
You will build links both within and outside of Cisco; establish credibility swiftly through personal self-confidence
Who You'll Work With
The technical specialist SE acts in an increasingly consultative fashion and is looked to as a guide, or trusted technical advisor, in his / her field by the account team and customer. All SEs engage customers face-to-face or via tools and technology such as WebEx, Telepresence, etc.
As part of Cisco's Country Global Enterprise Model for EMEA, it will be necessary to work cross-functionally with various members of the Headquarters Team. This will ensure alignment with the global account strategy and consistent local implementation.
Who You Are
5+ years-related experience.
Cisco product experience or meaningful experience in key competitor offerings in technology area of emphasis required.
Pre-Sales experience highly recommended.
Typically requires BS/BA (EE/CS) or equivalent.
CCNP or CCDP Certification preferred.
Deep understanding of the customer business model and common financial challenges; ability to frame Cisco offerings in terms of business drivers
Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective
Understand customer business drivers and how to map these to a customer network platform Technical Acumen
Understand networking industry trends, including new products and solutions
Understand daring product and solution landscape
Advanced knowledge in Routing & Switching
Advanced knowledge in Networking Platform Design
Excellent technical consulting skills, including ability to define trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment
You will share information about common replicable architectures that are most appropriate for assigned customers
The technical specialist SE has an in depth knowledge of their specialization and adjacent technologies including product, technology, and customer information
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