Systems Application Analyst

Systems Application Analyst

The Application Analyst is responsible for taking a lead role on projects; eliciting requirements, performing user acceptance testing, providing production and business support of applications utilized and/or supported to ensure proper operations and minimal to no disruptions.

What we can offer you:

• Competitive compensation and the potential for a signing bonus

• Hybrid Work Schedule

• Paid Time Off (PTO)

• Paid Holidays for Full Time Employees

• Health, Dental, Vision and Life Insurance

• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

• 401(k) and Retirement Account Plan

• Tuition Assistance

• Career advancement

Position Competencies

Successful incumbents possess analytical skills, problem solving skills, communication skills, are focused on the customer, have a drive for results and strong business acumen and are excellent at prioritizing and managing work.

Position Responsibilities:

• Participation, consultation, and coordination of business / system requirements.

• Document and/or solicit requirements for small to medium size projects.

• Test planning, test script development, test execution, issue resolution and risk management.

• Interacts with various business systems operations and client areas to determine priorities and assure adequate system and technical support for responsible applications.

• Provide in-depth knowledge as subject matter expert to business users and customers.

• Utilizes standard project methodologies and serves as representative on various project teams.

• Perform day to day support activities including data base changes, user maintenance, onboarding, training, risk mitigation, system / functional queries.

• Incident management and communication, serves as the initial point of escalation to ensure issues/incidents are documented and resolved timely or escalated as appropriate.

• Establish process controls to ensure efficiency and quality.

• Interface with various levels of client, systems, and vendor/supplier contacts.

Position Qualifications:

• Bachelor's Degree from an accredited university OR 4 years of related experience
• 3 years of experience working with incident resolution or problem determination
• 3 years of experience testing, validating, and implementing system changes
• 3 years of experience in Microsoft Office/Access

R L Thornton8:00am

• 5:00pm Monday

• Friday