Systems Analyst (Softeon)

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Department: Information Services (IS) - Warehouse Systems/Fulfillment

Location: HYBRID/ REMOTE in Lakeland, FL; Ft. Worth, TX; North Las Vegas, NV; Walton, KY; Myerstown, PA; Phoenix, AZ

Overview

Saddle Creek is in the logistics business. Over the past 50 years our associates have built Saddle Creek into what it is today by treating each other with respect and working together to succeed. Our people make a difference every day to our clients, to our business, and to each other. The growth and success we've experienced requires smart, dedicated people working in a supportive environment.

Responsibilities

• Responsible for new full-life cycle WMS startups across the SCLS network

• Responsible for developing new product/ service-oriented strategies

• Communicate strategies to the technical team and implement them.

• Develop, document and maintain complex business models and should interact with all departments and should participate on business meetings of the organization.

• Develop solutions for complex business problems inside the organization.

• Develops and maintains applications and databases by evaluating client needs; analyzing requirements; developing software systems.

• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

• Identifies requirements by establishing personal rapport with potential and actual clients and with other persons in a position to understand service requirements.

• Provides reference for use of prime and personal computers by writing and maintaining user documentation; maintaining a help desk.

• Contributes and leads team effort by accomplishing related results as needed

• Quickly understands the business issues and data challenges of client's organization and industry.

• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.

• Able to work with APIs and Integration mapping between different customer's ERP and ordering systems

• Develops functional specifications and system design specifications for client engagements.

• Leads testing efforts.

• Ensures issues are identified, tracked, reported on and resolved in a timely manner.

• Works with client personnel to identify required changes.

• Assists in enforcement of project deadlines and schedules.

• Takes input from supervisor and appropriately and accurately applies comments/feedback.

• Communicates and applies project standards.

• Consistently delivers high-quality services to our clients.

Qualifications

Education/Experience

• Bachelor's Degree in Information Systems or related technology preferred

• High School Diploma/GED Required

• Must have at least two (2) years of related experience and/or training supporting the Softeon WMS including prior experience with implementation.

• Experience in training other associates/employees on Softeon strongly preferred.

• Experience with systems for multi-site warehousing/distribution/fulfillment/logistics operations

• Experience with OMS, CRM preferred

Knowledge, Skills and Abilities

• Must have working knowledge of process management and the project management life cycle

• Must have a minimum of 3+ years of WMS experience

• Must have experience with process management

• Must have strong analysis skills to uncover root causes of issues and present preventative measures for true resolution

• Must be willing to travel for business up to 20% of the time.

• Experience in logistics including warehousing, packaging and fulfillment are preferred

• Must possess decision making and problem-solving skills

• Must be able to "learn on the fly"

• Must be customer focused and possess a high degree of integrity and trust

• Must have strong interpersonal, written, and verbal skills

• Ability to work in a team environment

#LI-AR1

Benefits:

• Benefits package including medical, dental, vision, HSA, and medical reimbursement

• Annual bonus eligibility

• 401(k) match

• Vacation and holiday pay

• Employee assistance and identity theft protection

• Career development and opportunity for internal promotions

• Tuition reimbursement for further education

• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.