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Systems Analyst

Expired Job

Robert Half Technology Baltimore , MD 21202

Posted 3 months ago

The ideal candidate will be responsible for... ? Handling escalated incident and service management tasks related to production services and systems ? Utilizing event management systems implemented by technical services teams to ensure the functionality and reliability of production enterprise systems ? Assisting with escalated service requests; providing guidance to Tier 1 support and team members ? Facilitating user account management processes, including onboarding, change and departure processes ? Preparing for the transition of production system services by participating in training, reviewing process, procedure and work instruction documentation ? Assisting in the lifecycle management and administration of various IT resources and systems The successful candidate will demonstrate... ? Strong technical skills in managing events through their lifecycle; previous experience with event management software is a plus ? Experience with Windows DFS and troubleshooting and supporting environments with a mixture of storage solutions ? A minimum of 3 years supporting Windows desktop/server operating systems and technologies including Windows, Active Directory, WINS, DNS, Exchange, and VMware ? Understanding of databases, database technologies, and SQL administration tools ? Knowledge of virtual machine management systems and hands-on experience monitoring and operating virtual machine platforms ? Technical skills to serve as escalation point for handling incidents and service requests related to application, system, storage, operating system and other service related problems ? Experience working within systems management tools ? Experience with scripting technologies; Powershell experience preferred

Requirements
Active Directory, VMware, VPN - Virtual Private Network, MS SQL Server, PowerShell

Employment Type: Full Time


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Systems Analyst

Expired Job

Robert Half Technology