Systems Analyst QA

System Analyst IV - QA should be able to define Test Strategy and Test Plans along with development and maintenance of Automated Test scripts.

This individual performs highly complex Quality Assurance work which involves but not limited to daily coordination of Quality Assurance tasks, back-end and front-end testing of web-based applications, backend jobs, API along with other functionality as required.

This position will work in an Agile/Scrum environment to ensure high-quality software in compliance with applicable policies and procedures. Provides work estimates for testing activities.

This position will need to maintain internal lines of crisp and clear communication with all the teams involved.

This position works under minimal supervision, will need to be able to make independent judgment calls, and report to IDD-BHS delivery manager. Essential Job Functions:

EJF1:

Assists in development of project documentation based on HHSS/DIR requirements. Assists in the development of application on-line help.

Conducts requirements gathering with non-technical Subject Matter Experts to understand business process needs and program requirements to create Use Cases, flow charts, acceptance criteria and other documentation needed for system enhancements. Analyzes new and existing business processes to determine how modifications and changes will impact the system.

Will serve as a technical expert responsible for working with non-technical and technical stakeholders to ensure clear and effective communication is maintained throughout the Software Development Life Cycle. (30%)

EJF 2:

Ensures that design complies with HHS standards (5%)

EJF3:

Performs necessary testing of assigned programs, including the generation of test data, writing test scripts/execution sequences, examining test results, debugging detected errors, etc. Uses current software development methods/techniques and established development standards (which include testing standards) to ensure the quality and maintainability of applications. (25%)

EJF 4:

Provide status reports on enhancement activities and resolution of issues impacting system. Notify immediate manager and technical lead of critical issues impacting the system's ability to deliver services as designed. Attends regular status meetings to update team members such as developers, business analysts, database administrators and project managers on progress of assigned work. Regularly updates assignments through the use of a ticketing system allowing for the sharing of information with project team members. Provides information to non-technical and technical staff via email, telephone and formal presentations covering such topics as system functionality, data collection processes and other technical issues as needed. Audiences for these communications would be both internal business groups and external entities to the agency including governmental organizations as well as contract service providers. (25%)

EJF 5:

Facilitate information sharing to ensure knowledge transfer and the elimination of single points of failure for an information system. This will be done through one-on-one discussions, group sessions to review system documentation, preparation of documentation illustrating system architecture, workflows and dependencies for project deliverables. Update immediate supervisor, other management team members and system stakeholders as needed regarding recommended implementation strategies and solutions. (10%)

EJF 6:

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. (5%)

Knowledge Skills Abilities:

Knowledge of project development methodologies, principles and practices.

Skills and experience in Agile and Waterfall development methods

Skills and experience in SDLC (Software Development Lifecycle)

Skills and experience using Azure Devops equivalent Application Lifecycle Management Tools.

Demonstrated knowledge of industry testing tools, like but not limited to Katalon, Selenium etc.

some experience in Test Automation.

Skill in project management best practices.

Skill in software development methodology.

Ability to analyze, coordinate and solve complex problems; work in a team environment; and handle multiple projects.

Ability to effectively work both independently and with others.

Ability to work under pressure under tight time constraints.

Ability to create and verify test data.

Ability to use creative thinking and planning to solve problems.

Ability to write clearly and concisely, and to read and analyze written materials.

Knowledge of Object-Oriented Programming preferred. Registration or Licensure Requirements:

Initial Selection Criteria:

Graduation from an accredited four-year college or university with major course work in computer science, or a related field is generally preferred. 2-4 years of experience in Software Quality Assurance preferred. Experience in performing mid-level Quality Assurance tasks. 1-2 years of experience in Test Automation preferred. Additional Information:

MOS Code:

25B, IT, 275, 0171, 3D0X2

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

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