Systems Analyst Ld - Clinical Communications

Beaumont Hospitals Southfield , MI 48086

Posted 3 weeks ago

GENERAL SUMMARY: Under general direction, has duties of instructing, directing, and checking the work of other systems analysis personnel. Formulates and defines system scope and objectives based on user defined needs. Devises or modifies procedures to solve complex problems considering technology capacity and limitations, operating time, and form of desired results. Prepares detailed specifications from which programs will be configured or coded. Analyzes and revises existing system logic difficulties and documentation as necessary. Has full technical knowledge of all phases of applications systems analysis. Competent to work at the highest technical level of all phases of applications systems analysis activities. Works collaboratively with clinical and business owners to provide IT solutions that meet the needs of the areas involved. Provides mentoring, guidance and training to less experienced analysts.

ESSENTIAL DUTIES:

  • Demonstrates good business skills and works effectively to build relationships with client departments, management, clinicians and physicians.

  • Coordinates activities necessary to accomplish the expected outcomes of multiple initiatives as assigned by department manager or department head. May assist in the delegation, coordination and motivation of staff.

  • Demonstrates proactive, effective communication skills including excellent written, verbal and presentation skills; provides verbal and written status reports, manages meetings and facilitates requirements and problem solving.

  • Responsible for effective use of project management concepts, tools and process improvement techniques.

  • Works with customers to define and organize user department system requirements for automating and/or replacing information systems in specific application areas.

  • Maintain an understanding of the organization and the tools available in order to successfully plan work detail and schedule resources to meet target dates. Coordinates multiple activities, participates in setting priorities and provides direction to others.

  • Recognize concerns and/or issues and appropriately advises management. Provides and ensures that there is appropriate and effective follow up to all identified concerns/issues.

  • Identifies, analyzes, designs, develop, test and implements improvements to existing information systems. Investigates, resolves and performs follow-up task on system and related problems.

  • Mentor and direct the work of IT Analysts and Systems Analysts including adherence to standards and quality assurance review, breaking down complex configuration and/or programming assignments into detailed specifications and providing expert-level assistance in trouble-shooting application configuration/programming issues.

  • Provides 24 x 7 support. Participate in an on-call rotation to provide off-hours end user support.

STANDARD QUALIFICATIONS

  • Bachelor's degree or equivalent combination of education and work experience required.
  • 7 years IT systems analysis experience required, strong understanding of healthcare business process and technology preferred.

Other Qualifications:

  • Excellent analytical, organizational, and oral and written communication skills.

  • Demonstrated leadership skills with ability to work effectively on and lead cross-functional teams.

  • Ability to develop, document and ensure adherence to technical standards.

  • Ability to understand customer requirements and their impact on technical directions of a solution.

  • Ability to successfully communicate technical information to non-technical audience.

  • Ability to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service.

  • Expert level knowledge of technologies used in this position.

  • Strong understanding of business processes.

  • Previous Clinical Communications Experience required

  • Nurse Call knowledge/ experience preferred

  • Secure Texting knowledge/experience preferred

  • Strong communication skillset and ability to work with multiple vendors and application teams

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Systems Analyst Sr

Beaumont Hospitals

Posted 2 weeks ago

VIEW JOBS 10/1/2021 12:00:00 AM 2021-12-30T00:00 GENERAL SUMMARY: Under general direction, formulates and defines system scope and objectives based on user needs. Devises or modifies procedures to solve complex problems considering technology capacity and limitations, operating time, and form of desired results. Prepares detailed specifications from which programs will be configured or coded. Analyzes and revises existing system logic difficulties and documentation as necessary. Competent to work at the highest technical level of all phases of applications systems analysis activities. Works collaboratively with clinical and business owners to provide IT solutions that meet the needs of the areas involved. Provides mentoring, guidance and training to less experienced analysts. ESSENTIAL DUTIES: * Participate in all phases of the system development life cycle including development of use cases, workflows, and evaluation of software solutions. * Maintain an understanding of the department tools and technologies available to plan work at a detailed level and meet scheduled timelines. * Mentor and direct the work of IT Analysts and Systems Analysts including adherence to standards and quality assurance review, breaking down complex configuration and/or programming assignments into detailed specifications and providing expert-level assistance in trouble-shooting application configuration/programming issues. * Use expert knowledge of technologies and business processes to provide in depth analysis of application/system and develop solutions to meet business/customer requirements, compare and evaluate options and recommend a course of action. * Write detailed description of users' business needs, program functions and steps required to develop or modify systems with minimal guidance. * Analyze, design, build, code/configure, test, debug, and document all activities to support implementing and maintaining application systems with minimal direction. * Assist in testing all aspects of a solution including correct results, integration, data and system integrity. * Recognize and advise leadership of concerns and/or issues and provide appropriate follow up to identified issues. * Create and maintain technical application documentation including test plans, application architecture diagrams, data flows, use cases and workflows. * Participate in training the end users, providing 24 x 7 customer support and assisting colleagues. * Participate in an on-call rotation to provide off-hours end user support. STANDARD QUALIFICATIONS * Bachelor's degree or equivalent combination of education and work experience required. * 5+ years of systems analysis experience or work experience in a similar information technology role; strong understanding of healthcare business process and technology preferred. Other Qualifications: * Excellent analytical, organizational, and oral and written communication skills * Demonstrated leadership skills with ability to work effectively on and lead cross-functional teams * Ability to develop, document and ensure adherence to technical standards * Ability to understand customer requirements and their impact on technical directions of a solution * Ability to successfully communicate technical information to non-technical audience * Ability to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service * Expert level knowledge of technologies used in this position * Strong understanding of business processes Beaumont Hospitals Southfield MI

Systems Analyst Ld - Clinical Communications

Beaumont Hospitals