Systems Analyst II

JOB SUMMARY

• Plans, organizes and coordinates the application support activities for two or more software applications. Is responsible for implementation of assigned new applications and ongoing system enhancements. Works under the supervision of higher-level Systems Analysts/Team Leader. Assist others in the implementation of applications and ongoing system maintenance and enhancements. Consults with and assists users in making the most effective use of computer applications. Performs tasks associated with Information Systems projects related to the analysis of user needs, system design, installation and enhancements to existing systems; meeting coordination, preparation of meeting materials, meeting minutes, and maintenance of application documentation. Monitors assigned application to assure that systems are functioning properly and take appropriate corrective action when system problems are detected. Conducts test runs, evaluates results, consults with users, and refines or revises programs and system to conform to requirements and validate configuration of applications prior to implementation. Prepare status reports that quantitatively and qualitatively inform of project progress and results. Recommends software solutions, including both commercial software packages and in-house developed applications, based on user requirements. Assists in developing project cost and benefit estimates to establish project worth, including the development of alternative considerations leading to recommendations for new systems or systems changes. Assist with user training, to assure effective use of in-house and commercial software packages. Supports users requiring linkage between computers and mainframe systems, including system interfaces, downloading and uploading. Assist in developing departmental policies and standards related to use of systems and software. May provide direction to Systems Analyst I.

GENERAL REQUIREMENTS

• Adheres to the hospital and departmental attendance and punctuality guidelines

• Performs all job responsibilities in alignment with the core values, mission and vision of the organization

• Performs other duties as required and completes all job functions as per departmental policies and procedures

• Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs)

• Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

• Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.

WORKING CONDITIONS

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.

• May be required to change from one task to another of different nature without loss of efficiency or composure.

• Periods of high stress and fluctuating workloads may occur.

• Long-distance or air travel as needed - not to exceed 10% travel.

• May be scheduled as needed including overtime

EDUCATION REQUIREMENTS

• 4 year / Bachelor's Degree in Computer science, information systems technology, or related discipline (Required); In lieu of a Bachelor's Degree; an Associate Degree and a Minimum of 4 years additional relevant experience is acceptable.

EXPERIENCE REQUIREMENTS

• 2 - 3 years Proficiency in the use and understanding of two or more applications currently used in healthcare settings. (Required)
• 2 - 3 years Experience in implementing and/or upgrading an application in a healthcare setting. (Required)
• 1 - 2 years Understanding of the processes related with the department/s and application that the analyst manages. (Preferred)

CERTIFICATIONS AND LICENSURES

• No Certifications are Required or Preferred

GENERAL SKILLS

• Organizational Skills

• Communication Skills

• Interpersonal Skills

• Customer Relations

• Mathematical

• Analytical

• Grammar/Spelling

• Read/Comprehend Written Instructions

• Follow Verbal Instructions

• Basic Computer Skills

• Microsoft Office Suite

• General Clerical Skills

• Broad understanding of computer system concepts including hardware, software, operating systems and network communications.

PHYSICAL REQUIREMENTS

• Have near normal vision

• Clarity of vision (both near and far), ability to distinguish colors

PHYSICAL DEMANDS

• Standing

• Occasionally within shift (1-33%)

• Walking

• Occasionally within shift (1-33%)

• Sitting

• Continuously within shift (67-100%)

• Bending/Stooping

• Occasionally within shift (1-33%)

• Lift/carry up to 20 lbs

• Occasionally within shift (1-33%)