Systems Analyst II

Harbor is looking for a Systems Analyst I who will be responsible for writing, updating, testing, and troubleshooting computer programs for the organization, primarily regarding our Electronic Health Record (EHR) system. Monitor performance and security issues that may have a detrimental impact to the agency and communicate these issues effectively to leadership. Participates in technical research and development to enable continuing innovation within applications. Maintains knowledge of EHR and related systems.

Position is full-time, 40 hours per week. This position will be onsite during introductory period, and may have hybrid/remote work with supervisor approval after introductory period.

Education/Experience/Other Requirements:

• Bachelor's degree in computer science, Management Information Systems.

• Minimum of two years experience as an analyst.

• Ability to effectively communicate both verbally and in writing to convey technical information.

• Strong interpersonal, analytical, and problem-solving skills.

• Understanding of systems software and database configuration and support best-practice policies and procedures.

• Knowledge of databases and SQL code.

• Experience with development, writing stored procedures and functions, and reporting services in SQL server preferred.

• Must be able to work independently and as a part of a project team.

• Must have the ability to develop effective solutions to business issues/challenges.

Essential Job Competencies/Primary Duties:

• Performs system analysis and makes recommendations in areas that require a high level of technical competency.

• Performs a variety of programming tasks, such as designing, documenting, and coding program logic.

• Provides application support and enhancements to existing applications.

• Assists in developing user documentation that impacts the use of application systems.

• Organizes and formulates approaches to meet business needs utilizing existing and new technologies.

• Develops and maintains an excellent understanding of Harbor's EHR software package.

• Helps test reports, customizations and new software builds along with other technology updates.

• Works collaboratively with IT team and other departments throughout the agency to ensure agency staff utilize technology resources available to result in optimal efficiency and effective outcomes.

• Keeps current with trends and developments related to essential job competencies, and demonstrates continued growth.

About Harbor:

• A leading provider of mental health and substance use treatment for over 100 years

• 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year

• Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

Why Work for Harbor?

It is fast-paced and challenging, but you will have a lot of fun in the process. You will have the opportunity to meet other motivated individuals who are also making a positive impact at our company. Harbor is committed to investing our resources in you! Some benefits of working with Harbor include:

• Medical, dental, and vision coverage

• Retirement plan with company match

• Generous paid time off, sick time, and paid holidays

• Tuition and professional license reimbursement programs

• Clinical supervision hours offered

• Employee referral bonuses

• Ability to make a difference in your community!