Systems Analyst I

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Full-Time Systems Analyst I to join our team in Ashburn, Virginia.
With 80 years of experience as a driving force in the industry, TransCore continues to define the future of transportation.
Job Summary: The Systems Analyst will provide technical support for our Infinity product suite in the Northeast and Mid-Atlantic regions.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide software support (onsite and remote) for our Infinity installations throughout the Northeast (normal business and off hours).
Troubleshoot and follow through-to-resolution issues concerning the application, to include: configuration, database, networking, peripherals, registry setting, etc.
Ensuring the system is configured and deployed properly with the correct code versions and parameters to meet specific customer requirements.
Reporting and analytical skills validate the flow of the data throughout the system to ensure proper functionality.
Networking tasks such as adding windows devices to domain, configuring NIC settings, NTP settings.
Modifying configuration files and FTP session file transfers to Linux devices.
Support SQL Server databases in high availability environments.
Troubleshoot and resolve database integrity issues, performance issues, replication issues, connectivity issues, and security issues.
Create required database indexes, index management, and maintain statistics.
Create ad-hoc SQL queries as needed.
Review, execute, write stored procedures as needed.
Troubleshoot and debug .NET service oriented (SOA) Windows applications using WCF/WPF/Web API frameworks.
Create, review and utilize technical documents.

Required Skills & Experience:

3+ years of professional experience with troubleshooting and customer support.
3+ years of experience in Windows Server support and administration
3+ years of professional experience in SQL Server Database support and administration. Latest experience should be with using SQL Server 2012, 2014, 2019, 2022.
Proficiency with remote sessions to servers, windows desktops and Linux devices.
Proficiency with Windows scripting/PowerShell. Editing and writing of both.
Familiarity with MSMQ and services installation and configuration.
Familiarity with Virtual Machine environments (Hyper-V)
Follow detailed instructions with little supervision.
Ability to analyze transaction data reports and reconcile data differences and report findings to stakeholders
Highly motivated team player who can establish excellent working relationships with peers and other teams.
Aptitude and desire to learn new scenarios quickly.
Ability to understand business requirements and estimate for delivery commitments.
Excellent organizational, verbal, phone, and written communication skills.

Education: Bachelor's degree or equivalent combination of education and work experience.
Desired Skills & Experience:

Familiarity with Unix/Linux administration and command line scripting
Familiarity with hardware device-level support and troubleshooting
Professional experience within the Tolling Industry