Systems Analyst I - QA

Do you have a passion for turning data into useful information? If you answered yes, then you should consider coming to work with our team!

Chesapeake Integrated Behavioral Healthcare (CIBH) is seeking a highly motivated, solution focused, and detail-oriented Systems Analyst I to work with our existing software and data platforms, including our electronic health record system, to aid in the development and maintenance of sound data collection, analytics, and exchange.

CIBH is the local provider for mental health. substance use and intellectual disability services, including services for infants with developmental delays. CIBH is licensed by the Department of Behavioral Health and Developmental Services (DBHDS).

The Systems Analyst I will utilize tools such as Yellowfin/MS Power business intelligence (BI), Adhoc query reports, MS access, and MS excel to support agency leadership in data driven decision making. The Systems Analyst I will collaboratively identify users' requirements and design solutions to satisfy user needs.

The incumbent will ensure the accuracy of the data used for decision making and forecasting to maximize effectiveness of CIBH programs. Explores new workflows to improve data quality, performance, and service delivery. Assists in the development and analysis of internal and state performance dashboards.

Modifies applications in terms of IT systems that meet business requirements and goals. Adheres to departmental standards in program development , documentation, and system design to maintain a structured environment. Attends and participates in state reporting meetings to stay abreast of new or changing mandated requirements.

The System Analyst I will configure existing software to improve operations, consolidate programs, reduce complexity, or otherwise improve information/data systems. Develops, debugs, and installs new computer information applications as needed.

Provides orientation or training for system users. Provides technical assistance to staff regarding process improvement, data capture and reporting in a business intelligence platform.

Performs administrative functions such as developing standard operating procedures, maintaining system documentation, preparing reports, and other related tasks. Attends meetings to exchange information; attends in-service training and technical or professional classes, seminars, or conferences to improve technical or professional skills; serves on committees and boards engaged in computer information systems activities. Performs other related duties as assigned.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT:

Requires any combination of education and experience equivalent to a bachelor's

degree in computer science or a closely related field.

EXPERIENCE REQUIREMENTS:

In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES:

Requires a valid driver's license and a driving record that is in compliance with the City Driving Standards.

As applicable Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).

SPECIAL REQUIREMENTS:

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Structured Query Language (SQL) and business intelligence experience preferred. Knowledge of statistical information gathering/reporting.

Knowledge of technical writing and documentation of systems, routine charts, and graphs. Experience with electronic health records or in the healthcare industry.