Systems Analyst I

OUR RECRUITMENT INVITATION

Award-winning. Results-driven. Future-ready.

We believe government should be at the forefront of technological innovation. Our teams are experimenting with artificial intelligence, machine learning and other emerging technologies to conceive tomorrow's solutions. IT members are exploring options for replacing and upgrading legacy systems. Our mission has never been clearer. We understand how citizens and employees can benefit from conveniences afforded by the latest tech offerings.

Our department provides training opportunities for staff at all levels. It's critical for IT members to constantly elevate their skill sets in preparation for what's to come. We appreciate candidates from diverse backgrounds who are energized by the challenges of working in government IT.

An inquisitive imagination, purposeful passion and consistent customer-focus are all welcome traits. We aspire to create an environment where employees can do their best work.

YOU MIGHT HAVE WHAT IT TAKES. APPLY TODAY.

This position will be filled as a Systems Analyst I ($66,930 - $103,741 ) or Systems Analyst II ($77,479 - $120,093) depending on qualifications. This individual will work within the constraints of scope, quality, time, and cost on one or more projects to deliver solutions, support business partners and complete project artifacts. The Systems Analyst will work closely with business partners and others within IT to:

• Provide value-added technical support to business partners utilizing current or new solutions

• Conduct detailed analysis of business processes and system solutions

• Update project documents and systems design documentation

• Participate in task groups as directed for projects and managed work assignments

• Conduct meetings and make presentations to small and large audiences to communicate information or progress in specific areas

• Participate as directed in the creation of Requests for Proposals (RFP's) as new system needs are identified

• Provide management with information on progress and prepare status reports to communicate productivity and system status measures

• Aid in the evaluation of new product lines providing systems information

• Assists users with information requirements and designs for report formats to satisfy user needs

• Modify report stored procedures for existing reports and implement requirements for new report request

Added job duties for the Systems Analyst II:

• Develop diagrams and flowcharts for system design including business process models

• Perform gap analysis to establish system and business capabilities

• Perform and/or review feasibility studies and cost benefit analyses to provide factual data on new system proposals

• Participate as directed in the creation of Requests for Proposals (RFP's) as new system needs are identified

• Lead implementation of new technology solutions and application upgrades

• Manage project activities for small/midsized projects

• Research and complete complex report and query requests requiring knowledge of data base structures

• Manage technology vendor relations

The successful candidates should have:

• Knowledge and recent experience of information technology standards and best practices for technical systems analysis and design

• Proven experience with enterprise solution deployment/implementation

• Experience with vendor provided software installation and on-going support

• Knowledge and recent experience designing and developing Crystal Reports, SSRS Reports or other reporting application used for report viewing and application integration

• Knowledge and recent experience supporting solutions with Relational Database Management System (RDBMS) and using query tools for SQL and/or Oracle

• Experience with complex legacy data conversion or data migration to a vendor software solution to include data mapping and data validation processes

• Experience with formal testing methodologies and User Testing processes to include support activities during formal testing periods

• Ability to provide excellent customer service at all levels of an organization

• Excellent oral and written communication skills with the English language

Relevant experience will include:

• Demonstrated detailed analysis of error conditions and software bugs in vendor provided software

• Demonstrated ability to develop close working relationships with vendor support staff

• Documented experience with elicitation, management, and documentation of user requirements to include requirements traceability across systems implementation

• Documented investigative analysis related to user issues, new releases, and new or improved solutions

• Detailed descriptions of formal use of both SDLC and Agile/Scrum methodologies

• Research capabilities of specific solutions or new technology

• Testing and debugging potential solutions and on-going support of installed solutions

eVerify Requirement: The City of Virginia Beach does not participate in eVerify.

This position offers a remote/hybrid work schedule arrangement within the Virginia and North Carolina surrounding areas. The City offers a generous and competitive benefits package, which includes health, dental, and life insurance, retirement and savings plans, maternity/paternity leave, holidays, and Paid-Time-Off.