Blue Cross And Blue Shield Association El Dorado Hills , CA 95762
Posted 3 weeks ago
Your Role
The IT Business Operations team plays a critical role in enhancing business and IT collaboration through a Portfolio based model. The System Analyst, Consultant will report to the Senior Manager, IT Product Management. In this role you will analyze data at a team and portfolio level, in a manner to tell stories to leadership.
Your Work
In this role, you will:
Formulate/define system scope and objectives based on user needs for the highest complexity changes
Prepare charts and diagrams to assist in problem analysis and submits recommendations for solution
Support the implementation and enhance agile standards across enterprise
Drive accountability with IT teams to standards via reporting, documentation, and partnership
Help drive cohesion between portfolios - templates, metrics, processes and in the future state into the product and value stream model as we move forward
Be an expert in our business Agility tooling such as JIRA, Confluence, Agile Place, Planview, ServiceNow, Digital.ai or any future solutions
Drive, communicate and generate excitement to learn new solutions to enable business Agility for our three key areas: quality, performance, models (team topologies)
Extraction and analysis of data from multiple tools
Partnership with our Data and Analytics and tooling owners
Support understanding of stakeholder usage of data, analysis, and tooling
Train the trainer: work with teams, with support of Agile Coaches to assist in up leveling tool usage to support metrics and standards
Influence, support, drive agile tools governance - facilitate conversations on new requests, change requests, user experience improvements, and assist in driving roadmaps and planning for the tool teams
Blue Cross And Blue Shield Association