Systems Analyst

Bain & Company Boston , MA 02298

Posted 3 months ago

Position Summary

This role assists in the development, implementation and maintenance of a key Bain system, Workday. Responsibilities include supporting current Payroll systems and processes: tracking and detailing user requirements, technical configuration, developing and writing reports, participating in the design and testing of new/enhanced features.


Develop and implement new/enhanced Workday modules

  • Actively participate as a member of cross functional operating team

  • Gather data and review user needs

  • Translate needs and practices into comprehensive system design

  • Draft system specifications and workflow process

  • Technical configuration of new process and plans

  • Create needed integrations and/or collaborate with IT on necessary integrations

  • Develop documentation and training materials

  • Prepare and conduct training sessions

  • Write reports and gain testing approval from the functional team

  • Provide implementation support

  • Field enhancement requests, assess scope then align with payroll on approach and priority

Provide support and maintenance of Workday to ensure optimal user functionality and technical integrity of configurations

  • Maintain documentation of applications, policies, procedures and reporting

  • Maintain training materials

  • Handle production support issues through resolution

  • Provide ad hoc assistance to payroll team

  • Reporting efforts: work with team management to set priorities, develop, test and roll out new/changed reports

  • Ensure system integrity: partner with payroll team for semi-annual system upgrade testing and pertinent weekly upgrades

  • Maintain user security in accordance with guidelines approved by Finance

Other duties as assigned


  • Degree in HRIS or IT with minimum 2 years of progressive experience; Workday experience preferred

  • Exposure and/or experience with U.S. Payroll processes

  • Proven strong logic, analytical and technological skills

  • Demonstrated experience with technical configuration and integrations

  • Prior systems implementation or conversion experience preferred

  • Self starter with the ability to work independently or as part of a team

  • Demonstrated understanding of core payroll practices and IT concepts

  • Strong communication skills with a customer service orientation and an ability to work well with all levels of the organization

  • High performance and standards as demonstrated by academic or previous job experience


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Systems Analyst

Bain & Company