Systems Analyst And Specialist For Reporting Sponsored Projects Administration

UTHealth Houston is looking for a Specialist in Systems and Reporting to work in our Sponsored Projects Administration area. This position reports to the Senior Director of eRA Data and Reporting in our SPA department. This employee is responsible for developing, configuring, maintaining, and supporting computer systems. Functions include enterprise operations, website management, implementation, and help desk operations by providing technical support and reports for research administrative offices. Work is performed independently.

Specifically, this position will oversee and manage the ongoing maintenance of UTHealth START modules(Proposal Tracking, Proposal Development, Award Tracking, Financial Tracking, Subawards, Entities, and Conflict Of Interest), develop a solid understanding of the modules from both technical and functional perspectives, configure and establish workflow logic, routing, and custom forms within the application and provide technical support to the appropriate institutional research offices as needed.

You will work a hybrid schedule, and your office will be located in our University Center Tower, located in the Texas Medical Center. We prefer candidates with at least a bachelor's degree. We are looking for people who have experience supporting large-scale enterprise software, as thousands of end users access our START modules. You will need to be flexible as we may ask this employee to assist with implementations that expand the resource and increase its usage.

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

Once you join us, you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees

• Generous time off (holidays, preventative leave day, both vacation and sick time - all of which equates to around 37-38 days per year)

• The longer you stay, the more vacation you'll accrue!

• Longevity Pay (Monthly payments after two years of service)

• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' well-being is important to us. We offer work/life services such as...

• Free financial and legal counseling

• Free mental health counseling services

• Gym membership discounts and access to wellness programs

• Other employee discounts include entertainment, car rentals, cell phones, etc.

• Resources for child and elder care

• Plus, many more!

Position Key Accountabilities

• Responsible for the quality and integrity of the UTHealth START system.

• Daily responsibility for operations requests to support the research enterprise by answering emails regarding system issues, report requests, and questions about system functionality. This requires troubleshooting, report development, file organization, testing, and user training.

• Develop and maintain reports for the research administration offices and outside entities.

• Manage ongoing maintenance of the UTHealth START system. Includes validating, troubleshooting, and prioritizing issues for multiple modules.

• Work with vendor to fix system issues and create technical solutions that allow the business offices to complete their work effectively and efficiently.

• Develop a solid understanding of UTHealth START modules from both technical and functional perspectives.

• Configure and establish workflow logic, routing, and custom forms within the UTHealth application. Includes HTML, java scripting, and complex system design.

• Create test scripts, and test strategies and execute system and regression tests for new fixes and regression testing for upgrades and patch maintenance cycles.

• Serve as the liaison between business owners, end users, and vendors.

• Design, document, and recommend appropriate system configurations.

• Develop business design documentation for software enhancements, modifications, and interfaces.

• Department communication regarding system issues, upgrades, and maintenance.

• Record and track all issues that arise during implementation or post-production.

• Contribute to project planning efforts by providing estimates and input into tasks.

• Work with business owners to define, document, and prioritize functional requirements.

• Update Sponsors and Sub-award entities.

• Maintain department website.

• Other duties as assigned

Certification/Skills:

Required: Ability to troubleshoot technical issues, ability to test complicated system functionality, write test scripts, develop reports and customer service.

Minimum Education:

Bachelor's degree in Business or Computer Science (preferred) or relevant targeted experience in lieu of degree.

Minimum Experience:

Two (2) years of applicable experience. Experience with application support/troubleshooting, enterprise software configurations, end-user training, or technical testing.

One (1) year of customer service experience preferred.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently, and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.