Systems Administrator/Programmer

Department

This position is within FSU's Department of Information Technology Services (ITS)

ITS provides reliable collaborative tools to FSU faculty, staff, and students to empower users to create value.

Responsibilities

Engineer solutions to meet complex business needs utilizing Azure, O365, Sharepoint, Exchange online, the powerplatform, Zoom, and identity solutions. Responsible for ensuring these systems are operational when needed, performing necessary maintenance and securing the systems.

Responsible for Planning, building, designing, and creating scripted automation solutions to reduce manual effort and improve operation efficiencies. PowerShell script creation and API management of Microsoft technologies, Zoom, SharePoint, CrowdStrike, Duo, and other cloud-based technologies. Responsible for the operation and availability of these services.

Offers expert guidance and advice to Information Technology Services (ITS) personnel and the Florida State University (FSU) community on intricate computing issues and software applications. Participates in addressing and resolving queries submitted to the Help Desk.

Collects and analyzes usage and performance data; diagnoses problems and takes appropriate action anytime, day or night. Conducts quality assurance checks to evaluate the performance, reliability and safety of systems.

Shares responsibilities for providing support 24x7. Other duties as necessary.

Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.

Qualifications

Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.)

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida.

FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!

Learn more about our university and campuses.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Considerations

This is an A&P position.

This position requires successful completion of a criminal history background check.

This position has been designated as eligible for primarily remote based on the current position/job functions. Employees are required to live in the Tallahassee area and report to campus as needed.

This position is open until filled.

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.