Systems Administrator

For over 30 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Our customer-centric tools and services enable Zoot's clients to add value and differentiation, while providing nimble, scalable solutions for specific business objectives. A leader in the fintech industry, Zoot provides a cloud based secure processing environment that delivers millisecond real-time decisions --accessing hundreds of cutting edge data sources to help reduce risk and increase conversions.

This role can be performed in either our Billings or Bozeman office.

The Systems Administrator position at Zoot is responsible for the setup, configuration and day-to-day support for all Linux OS systems as well as Linux server decommissions. The System Administrator develops and maintains all systems, applications, and security configurations related to the Linux OS which currently includes CentOS and RedHat, and Oralcle Linux 8 (OL8) The position also supports the administration and configuration of F5 Global Traffic Manager (GTM) and Local Traffic Manager (LTM).

The IT group within Zoot is responsible for designing, constructing and maintaining the foundational information technology systems employed by the company to do business. This includes all aspects of the live hosting environment for our proprietary software as well as the desktop environments in use for each employee. The IT Infrastructure group within Zoot is responsible for designing, constructing, and maintaining the core infrastructure and core software for Zoot solutions.

Essential Job Functions

• Assist with evaluating and recommending IT solutions, products, and services.

• Work with other personnel/departments to analyze hardware requirements and alternatives and make acquisition recommendations.

• Plan, coordinate, and implement security measures to protect data, software, and hardware.

• Maintain and administer deployment standards for OS builds, updates, and patch management.

• Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems.

• Diagnose, troubleshoot, and resolve hardware, software, or other system problems, and replace defective components when necessary.

• Perform routine maintenance and backups as necessary on servers.

• Monitor and evaluate the performance of computer systems.

• Provide technical support, training and documentation to the Information Technology team and auxiliary departments.

• Respond to requests to assist in critical problem resolution, including after-hours support needs.

• Utilize ticketing system to track defects and requested enhancements.

• Use Change Management/Release Management processes to develop and deploy code and/or functionality to the production environment.

• Plan, coordinate, and implement hardware and software replacements or upgrades.

• Participate in scheduled monthly maintenance windows.

• Track billable time per client project on a client project on a monthly basis.

• Compliance with and knowledge of Zoot's Policies and Procedures, Code of Business Conduct, and Employee Agreement.

• Achieve a service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.

• Other duties as assigned - it is understood that this list of major duties and responsibilities is not an inclusive list and that other duties and responsibilities, which may include helping others in the same or different departments, may be assigned by supervision.

Education, Training, and Experience Requirements

This position requires:

☒ High School Diploma

☒ Bachelor Degree Computer Science or related field preferred

☒ Years of Experience At least three years of professional experience in a technology field

Or, an equal combination of education and experience.

Physical Requirements:

• All positions at Zoot require the ability to move about inside an office environment which includes the operation of computers and other office productivity machinery and frequently communicates with other employees, clients, vendors, and visitors.

• This position specifically requires long periods of sitting at a computer workstation.

Working Conditions

• This position will take place primarily in an office setting.

• This position may require travel up to 10% of the time.

• The Systems Administrator position is fast paced and ever changing and requires one to regularly manage changing priorities.

• Occasional nighttime and weekend work is required within this position