Systems Administrator (Ts/Sci Required)

Fawkes IDM Fort Bragg , NC 28310

Posted 3 weeks ago

MUST HAVE ACTIVE TS/SCI CLEARANCE. MUST HAVE COVID VACCINATION

Responsibilities:

  • Systems administration of desktop and server systems connected to local and wide area networks.
  • Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
  • Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
  • Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
  • Conduct routine and emergency maintenance of assigned data center equipment

Requirements

  • Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience.
  • TS/SCI Clearance required and eligibility to obtain CI Poly
  • UNIX, Windows, and/or Storage administration
  • Experience working with trouble reporting and tracking systems such as Security+
  • Ability to respond to after hour calls “provide on-call support"
  • Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.
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