Systems Administrator Night Shift (Journeyman) Poly Required

Leidos Reston , VA 20190

Posted 1 week ago

Job Description:

Leidos' Defense & Intelligence Group is currently seeking expertise to transform and build an end-to-end national-level security environment using DevOps to integrate, develop, test, deploy, maintain, and operate, multiple systems on traditional and cloud platforms in Reston and Tysons, VA.

This role provides customer service representative support for customer Service Desk operations DURING NIGHT SHIFT will need to be able to train first month during day shift. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy.

This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication skills. Personnel work first, second, third, and weekend shift work to support 24x7x365 support.

This role is responsible for interacting with customers to handle service inquiries and problems. Duties include examining highly complex customer problems and suggesting and implementing appropriate corrective action to initiate a repair or return. This role analyzes recurring problems and initiates solutions for preventing re-occurrence.

Individuals in this role may be required to remotely log into the end users' endpoint (desktops and/or servers with Windows or Linux OS) in order to perform technical software configuration, rebooting, and other remedial actions. Responsible for developing and applying in-depth understanding towards solutions of technical issues and problems that are undefined and complex. Issues are complex in nature, team members respond to and address customer technical challenges through the diagnosis, analysis, application, and monitoring of complex solutions across multiple technical platforms which span organizational structures and classification levels.

This role is also responsible for installation, configuration, administration, support and maintenance of systems, including associated hardware. Duties may include updating to new systems, as well as support on current systems by tuning performance, allocating storage space, and implementing critical system patches. Works to achieve key project/program objectives and deliverables.

Responsible for entire projects or processes spanning multiple technical areas. Manages large projects or processes with moderate impact on the achievement of sub-family results. Develops solutions to complex technical issues and problems that impact multiple area or disciplines.

Regularly employs ingenuity and creativity to develop new technical solutions and systems in order to achieve functional objectives. Communicates with internal team members across multiple areas and client team members. May communicate with parties external to the organization (e.g., sub-contractors, vendors, etc.). Works to influence project/team leaders regarding solution design, process and/or approaches. Requires expert knowledge of and ability to apply advanced technical principles, theories, and concepts.

Primary Responsibilities

  • Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.

  • Experience planning and leading major technology assignments.

  • Experience evaluating performance results and recommending major changes affecting short-term project growth and success.

  • Experience as a technical expert across multiple project assignments.

  • Experience with interacting with customers to handle service inquiries and problems.

  • Experience supervising others.

Basic Qualifications

  • BS with 4 years of prior relevant experience

  • Additional years of experience in lieu of degree is acceptable

  • Active TS/SCI with polygraph clearance is required


Leidos is a Fortune 500 information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 31,000 employees support vital missions for government and commercial customers.

Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.17 billion for the fiscal year ended December 29, 2017. (NYSE: LDOS) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Systems Engineer/Integrator Ts/Sci & Poly Required


Posted 4 days ago

VIEW JOBS 3/17/2019 12:00:00 AM 2019-06-15T00:00 Description SAIC has an immediate opening on an exciting program supporting an important mission! The Senior Systems Engineer/Integrator will be a proactive, forward-leaning individual able to work in a fast-paced and detail-oriented organization where the exercise of exceptional tact and judgment is required to interface with senior customers as well as industry partners. The candidate will work with customers and fellow contractor personnel to support this critical and exciting program with broad reach across many organizations. Attention to detail, strong organizational and programmatic skills, and the ability to document is required. Qualifications * Current TS/SCI & Poly * Effective coordination and communication skillsapplied at all levels (senior to working level) * Excellent organization and planning skills * An understanding of commercial industry businessenvironments and the speed at which they move * Minimum of 14 years experience in systems engineering or integration * Performance in cross-cutting business areas fromstrategic planning to individual project management * Exceptional interpersonal skills and judgment tonavigate challenging situations effectively * Excellent documentation skills * Ability to work independently * Ability to quickly adjust to changing priorities * Demonstrated consistent drive for results,taking the initiative each day to meet mission goals * Extensive experience with technical programmanagement Desired Qualifications * Direct experience or practical working knowledgeof commercial practices for program management, design, development, productionand test, especially the practical application of lean and agile methods * Bachelor's Degree Preferred Saic Reston VA

Systems Administrator Night Shift (Journeyman) Poly Required