Systems Administrator

Mutual Trust Oak Brook , IL 60523

Posted 5 months ago

Systems Administrator

Life Insurance Industry

THE OPPORTUNITY: Mutual Trust Life Insurance Company is looking to hire a Systems Administrator to join our Network & Systems team. The Systems Administrator is an essential position in implementing strategic business function server-based applications and their associated databases for availability, performance, security and recoverability. This requires the application of system-analysis techniques and consulting with users to evaluate, design, test and maintain systems, which includes server-side provisioning and network storage allocation. This position assists management with documenting our annual IT financial systems audit. Additionally, the position is key to enhancing customer service by assisting the Help Desk with level II and III issues and requests, as well as assisting the Network Administrators with server, storage and network projects.

Our Systems Administrator contributes to the Company's annual sales goals by ensuring that our mission critical and time-sensitive server-based systems are configured for optimal performance and availability, and by ensuring that more complex Help Desk issues are resolved quickly. This enhances the level of service that Mutual Trust employees provide to our agents and policyholders, which increases customer satisfaction, encourages persistency and new business. This also has a positive effect on our operational costs, which contributes to our profitability.


  • Supports our insurance administration system, document imaging system, document production system and departmental specific financial applications with associated databases (e.g. accounting, reinsurance, & valuation systems).

  • Create, backup/recover, copy, monitor, secure and tune databases.

  • Install application database definitions, tables, and security.

  • Participate in the creation and maintenance of backup plans, stored procedures and control scripts.

  • Schedule and track upgrades and changes to database applications.

  • Secures private customer information via data encryption.

  • Works with Help Desk to coordinate client-side software installation.

  • Supports SkyBot job scheduling system for computer operations and Information Services.

  • Participate in technology evaluations and implementation of the technologies to meet business needs when required.

  • Assists in documenting the configuration, installation, and disaster recovery procedures and in test recovery exercises.

  • Adheres to departmental hardware/software standards and procedures.

  • Communicates applicable technology trends to Technical Services and Information Services management and staff.

  • Provides backup coverage for Network Administrators positions.

  • Supports Vulnerability patching and Hardware/Software Inventory system.

  • Administers WiFi system.

  • Manage phishing defense center. Administer authorized phishing simulations and monitor reported emails.

  • Provision mobile devices.


  • Bachelor's degree in Computer Science or related field.

  • 2 years of experience with a strong working knowledge of Microsoft Windows Server.

  • Professional level writing, editing and communication skills, as demonstrated by the ability to convey complex information and concepts in a clear concise manner.

  • Excellent organizational skills and proven ability to adapt to change and meet tight deadlines.

  • Proficiency in Active Directory, Microsoft Server administration.

  • Working knowledge of Patch Management and Inventory systems.

  • Working knowledge of Virtual Desktop Infrastructure and Server Virtualization technology.

  • Well-developed interpersonal skills as demonstrated by the ability to interact and develop relationships with diverse audiences.

  • Ability to manage competing priorities as well as several tasks and projects simultaneously.

  • Proven self-starter with the demonstrated ability to learn new procedures and take ownership of assignments.

  • Dependable and the ability to meet tight schedules and deadlines.

  • Organized and logical with an attention to detail.

  • Positive, creative and high-energy individual.

  • Learning agility as demonstrated by ability to learn, understand and apply new technologies.

  • Enjoys working in teams, as well as on own.

  • Strong problem solving skills, with the ability to take a vague non-technical description and carry forward to a solution.

  • Flexible to work after business hours or during weekends when necessary.


  • Working knowledge of Microsoft SQL administration.

  • Basic knowledge of scripting languages, HTML, Visual Basic (VB) and Java a plus

OUR PROFILE: Mutual Trust Life Insurance Company has been a "Chicago's 101 Best and Brightest Companies to Work For" for 12 consecutive years, and on the National "Best and Brightest" list since 2011. We hope you'll take time to check out our website at to learn why! Check out the videos on our Career Page to hear what our employees say sets us apart.

Mutual Trust Life Insurance Company, a Pan-American Life Insurance Group Stock Company, develops, underwrites, and services individual life insurance and annuities. Known as The Whole Life Company, our expertise is participating whole life insurance'the foundation of sound financial planning. We are a leader in the personal life insurance industry with a primary focus on participating whole life products. We are proud of our 110+ years in business, our strong company values, our commitment to long-term relationships, and our AM Best rating of Excellent, and our Fitch rating of A. These ratings are a testament to our stability and strong leadership. We are a member of the Pan American Life Insurance Group, an equally strong and long-standing insurance company.

We offer competitive compensation, comprehensive employee benefits, and opportunities for career development. We invest in our employees, cultivating a results-oriented work environment that is based on respect and accountability, and we reward high performance.

If you are high-energy, like to be challenged, and enjoy a dynamic, innovative environment that provides multiple opportunities to contribute, as well as a broad base of responsibilities, we are the right company for you! In addition to market competitive salary and benefits, we offer:

Work-life balance

Professional development, tuition reimbursement and industry education

Friendly and collaborative environment

Paid holidays and generous time off plan

Summer hours

On-site exercise facility

On-site subsidized cafeteria
401(k) with generous Company match

Charitable giving programs & volunteer time off

Committee involvement opportunities

We're excited about the opportunity to add a new team member to our Technical Services team and we look forward to meeting the person who will bring experience, fresh ideas and a positive energy to this role. If that's you, please apply at

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Systems Administrator

Mutual Trust