Systems Administrator

Company Background:

Miura was founded in Japan in 1927 and has grown to be one of the largest industrial boiler manufacturers in the world. Companies that are thinking of the future, who want to better manage energy and water, conserve resources, save money, and reduce emissions have embraced Miura's market leading Complete Solutions & Lifecycle Partnerships (CSLP). Miura Group is by far the market leader in Asia and Miura America is growing rapidly in the United States. Miura is known worldwide for our commitment to excellence and our innovative and efficient technology, along with industry leading services.

With more than 6,000 employees in 17 countries, we are working toward our globalization goal with a strong local presence in the markets we serve. Miura America proudly builds its boilers in Rockmart, GA.

The Systems Administrator serves as the hands-on systems administrator for an enterprise Microsoft Windows server-based environment in addition to some Linux servers. The position will implement new technologies and support our current environment including utilizing Microsoft Azure & M365, Hyper-V, Active Directory and GPO, Backup/Recovery, Server and Application Monitoring Tools, Microsoft SQL Server, and Disaster Recovery and Business Continuity tools. This position will also assist in LAN/WAN support, cloud-based software and services support, and participate in our Digital Transformation(DX) initiative.

Responsibilities

• Ensure the availability, continuity, and security of all company systems, including server, network, and Enterprise Applications.

• Perform routine preventive maintenance on hardware and software.

• Implement technological alternatives to streamline functions and improve productivity.

• Document and maintain technology policies, standards, and procedures.

• Full documentation and diagraming of all systems, including server and network infrastructure.

• Assist in information security strategies and implementations.

• Asses, plan, and implement a data center refresh and/or cloud migration.

• Occasionally participate in after business hours work, e.g. monthly maintenance window, production support, emergency break/fix support and off-hour upgrades.

• Enterprise Application Systems Administration (ERP, CRM, Accounting Systems)

• Assists in other duties as needed and directed.

• User-focused support

Required Skills/Duties

• Minimum 5 years in handling day to day IT operations (Dell Server, Meraki/Fortinet/Cisco network environment, Saas and Application Administration experience)

• Strong knowledge of integrations between company IT systems and, both, on-premise and cloud-based software and services

• Strong vendor management skills - identifying need, vendor assessment, negotiation, and implementation

• Installation, configuration, troubleshooting, maintenance, and support of Windows Server. Linux experience a plus.

• Participation in infrastructure design planning and implementation, including server (on-prem and cloud), and LAN/WAN environment(Firewall configuration, VPN, APs, etc).

Meraki, Fortinet, and/or Cisco experience preferred

• Lead Infrastructure projects and perform project management tasks as required.

• Interaction with customers, management, and staff on a technical level, as required

• Responsible for monitoring system performance, network, and storage utilization. Implementation of necessary tools

• Primary BOX.com Administrator

• Provide support with escalated help desk requests

• Create and maintain PowerShell scripts and GPOs to improve operational efficiency

• Perform tasks as required by management/supervisory staff;

• Provide after-hours support for infrastructure weekend maintenance and related emergencies

• Ability to travel when required (Domestic and international)

• Implementation and configuration of backup software

• Disaster Recovery and Business Continuity strategies and implementation

• Great attention to detail

• Positive and professional demeanor with a desire to grow

• Timely response to requests for information, service, and assistance

• Maintain confidentiality

Preferred Skills

• Bachelor's Degree in relevant field (CS, IS, MIS)

• Intermediate to Advanced Enterprise Applications Administration (ERP, CRM, etc) experience

• Intermediate to Advanced Network Administration (Meraki, Fortinet, Cisco) experience

• Enterprise Application Reporting (PowerBI, Tableu, etc) experience a plus

• Applicable certifications

• Experience in a manufacturing environment