Systems Administrator (Information Systems Specialist 7)

Initial Posting Date:

05/09/2024

Application Deadline:

05/23/2024

Agency:

Bureau of Labor and Industries

Salary Range:

$6,268 - $9,472

Position Type:

Employee

Position Title:

Systems Administrator (Information Systems Specialist 7)

Job Description:

• Current Internal State of Oregon Employees please use your Workday account - go to Career

• Internal

• Find Jobs to apply.

• All others

• To apply for this position, click on the "Apply" link above to fill out the online application and submit by the posted closing date and time.

The Oregon Bureau of Labor and Industries (BOLI) is proud to be an equal opportunity, affirmative action employer committed to workforce diversity. We welcome members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S community members, and others to apply.

BOLI has an opening for one Systems Administrator (Information Systems Specialist 7) position in the Information Services Unit. This position will be based in our Portland office. The successful candidate may also be eligible to work a hybrid schedule two days a week after successful completion of trial service.

This is a permanent, full-time, SEIU represented position. This recruitment may be used to fill additional vacancies as they occur.

What's In It For You

• Permanent, full-time employment

• Work/life balance, vacation, sick leave, 11 paid holidays a year, and personal days off

• Competitive benefits package including medical, vision, and dental

• Pension and retirement programs

• Advancement opportunity within BOLI and other State agencies

• Opportunity to expand your technical and professional skills

• Work with others who are passionate about public service

• Make a difference in the lives of Oregonians

What You Will Be Doing

Below is a sampling of job duties. It is not meant to encompass all duties.

Infrastructure Management:

• Manage agency M365 infrastructure with a focus on user management, mailbox management, Teams, and SharePoint

• Evaluate, Install, configure, and maintain hardware and software, including procurement

• Computer imaging and deployments, VOIP phone system configuration, cell phone configuration and deployments, MDM/MAM, and the planning and deployment of other operational technology at multiple sites

System Maintenance and Troubleshooting:

• Manage end-user hardware and software

• Develop implementation plans, scripts, and testing procedures for end-user hardware and software

• Develop training plans and provide training for the use of agency hardware and software, both current and new

Data Security and Compliance:

• Participate in IT security planning, monitoring, and reporting

• Parti Participate in IT-related compliance planning, activities, and reporting

Technical Support

• Provide level 2 support, and level 1 support as scheduled and needed

• Resolve issues promptly to assure uninterrupted service

Communication and Collaboration:

• Collaborate with BOLI staff, vendors, Enterprise Information Services (EIS), and other partners

• Participate in the evaluation, planning, procurement, deployment, and training of agency-wide systems

• Coordinate testing, user training, and post-implementation support of any updated systems

Why Join Us

Our mission...

Led by Labor Commissioner Christina Stephenson, the Bureau of Labor and Industries (BOLI) works to ensure that Oregon jobs are good jobs, where workers get paid what they are owed and have a discrimination-free work environment. BOLI protects workers' rights through enforcement of state labor laws, ensures adherence to civil rights law in public spaces and housing, promotes the development of a highly-skilled workforce through registered apprenticeship programs, and provides training and confidential assistance to Oregon employers so they have the tools they need to comply with workplace rules.

Working Conditions:

The general schedule will be from 8:00 AM to 5:00 PM to provide technical support to the majority of BOLI users. Must expect and be comfortable dealing with many interruptions during the work day to attend to user problems. Requires periodic travel to field office locations for hardware and software installation or system maintenance. Work with computer equipment 85% of the time: desktop and laptop PCs, printers and copiers. Will test hardware connections and network cables requiring routine bending. The position will require regular lifting and moving of IT hardware. Must be able to lift up to 50 pounds. Must be willing to come to the office at odd hours to deal with emergency situations and required IT maintenance.

This Is What You Need to Qualify:

• Six (6) years of information systems experience in information technology systems administration

OR

• An associate degree in Computer Science, Information Technology, or related field, OR completion of a two (2) year accredited vocational training program in information technology or related field AND four (4) years of information systems experience in information technology systems administration

OR

• A bachelor's degree in Information Technology, Computer Science, or related field AND two (2) years of information systems experience in information technology systems administration

OR

• A master's degree in Information Technology, Computer Science

The ideal candidate will possess the following desired skills and attributes:

• Excellent analytical and troubleshooting skills

• Ability to communicate and collaborate with a wide range of audiences both technical and non-technical

• Organizational Awareness

• Advanced technical expertise

• Flexibility and problem solving

• Understanding of network technologies and best practices

• IT project management and oversight

• Strong customer service skills

• A positive, can-do attitude is a must

How to Apply

• Click on the "Apply" link above to complete your online application and submit by the posted closing date and time.

• The work experience and/or education section of your application must clearly demonstrate how you meet all the minimum qualifications and desired skills and attributes listed above.

• Complete the supplemental questions.

• Attach your current resume and cover letter addressing how you meet the minimum qualifications and desired attributes for this position. Failure to attach requested documents may result in your application being removed from consideration. These attributes will be used to determine which candidates move forward in the process.

• Warning

• Workday will timeout after 20 minutes of inactivity and will not save your application progress. There is now a "save for later" function, if you need to take a break, please be sure to click the save for later button to save your progress.

• Be sure to check Workday and your email for additional tasks and updates. After hitting submit there may be additional required tasks for you to complete prior to the announcement closing.

• Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes. If you have questions about the job announcement please contact the Recruiter.

Additional Information

• Veterans' Preference

• Eligible veterans who meet the qualifications will be given veterans' preference. If you checked that you are a veteran, we will ask you for your documents later in the process. Click on the following link for additional information on Veterans' Preference.

• Employment will be contingent upon passing a criminal background check.

• Work Authorization

• The Bureau of Labor and Industries does not offer visa sponsorship. Within three days of hire, all applicants will be required to complete the US Department of Homeland Security's Form I-9, confirming authorization to work in the United States. If you are the successful candidate, you must present your I-9 acceptable documents (see page 3) for employment verification.

• Are you living out of state and looking to relocate to Oregon? Learn more about life in Salem or Portland.

If you have a disability or otherwise require an application in an alternate format in order to complete the process, you may contact us at:

Oregon Bureau of Labor and Industries

Human Resources

1800 SW 1st Ave, Suite 500

Portland, OR 97201

Phone (503) 400-7332

Fax (503) 400-7332

Helpful Links

Understanding the State Application Process

Help & Support web page

Learn more about Oregon