Systems Administrator II

Job Summary:

Network Systems Administrator II is responsible for maintaining and supporting the integrity of the operating system environment and various computer systems. Primary duties include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, data backup and restore, protecting data, software, and hardware, and replacing faulty network hardware components when necessary. The Network System Administrator II will be responsible for monitoring the network to isolate and resolve any performance issues including server, firewall, routers, switches, and internet access. Possess a strong understanding of network infrastructure and network hardware, software, and network protocols. Understanding of VMware virtual server administration and vSphere / vCenter applications.

Essential Duties & Responsibilities:

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.

• Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.

• Monitoring network performance and sustaining the necessary data throughput and maintaining existing equipment replacing faulty network hardware components when required.

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.

• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.

• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.

• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.

• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.

• Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and printers.

• Respond to network alerts, connectivity issues and resolve any Wi-Fi communication issues.

• Collaborate with third-party support/service vendors to ensure the network stays operational.

• Maintain the company's Teams phone system.

Supervisory Responsibilities:

• N/A

Knowledge and Other Qualifications:

• Bachelor's degree in information technology-related field of study or equivalent experience required.

• 3+ years of network administration, or system administration experience.

• Familiarity with Wi-Fi, VLANs, switching, and mid-size business-level network devices.

• Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.

• Secure system integrity from any breaches or viruses and play an essential role in risk-mitigation planning, including creating backup plans, safeguards for data, user security policies, and identity management.

• Quickly resolve any system failures and troubleshoot issues.

• Knowledge and understanding of Microsoft Office 365 and Teams.

• Proactively ensure the highest levels of systems and infrastructure availability.

• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with the team to implement fixes.

• Patch and upgrade network hardware and software.

• Strong knowledge of systems and networking software, hardware, and networking protocols.

• Familiarity with Hyper-V Server Virtualization and cloud-based technologies such as Microsoft Azure.

• Good communication and time management skills, excellent reliability.

Other Characteristics:

• Lead process improvements and modifications, and make recommendations to management based on cost, efficiency, and compatibility with existing systems.

• Create accurate network diagrams and documentation for design & planning network communication systems.

• Quickly learn new or unfamiliar technology and products using documentation and internet resources.

• Work with all levels of staff within and outside of IT and outside the organization.

• A self-starter who can work independently but is comfortable working in a team environment.

• Good analytical and problem-solving skills, dependable and flexible when necessary.

• Capable of being innovative and dynamic in approach to work.

• Consistently exhibit Supernus Values in interactions with employees at all levels of the organization, vendors, customers, and others.

• Ability to work in-office and remotely according to Supernus hybrid work environment.

• Capable of performing other duties as assigned by management.

• Authorized to legally work in the United States without visa sponsorship.

Physical Requirements / Work Environment:

• Position may require prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag, and/or lift to 35 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse.

• The worker is not substantially exposed to adverse environmental conditions.

Supernus Pharmaceuticals is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other characteristic protected by law.