Santaclara Family Health Plan San Jose , CA 95111
Posted 2 weeks ago
FLSA Status: Exempt
Department: Information Technology
Reports To: Director of Infrastructure and Support
GENERAL DESCRIPTION OF POSITION
The Systems Administrator II maintains company infrastructure including all the hardware and applications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below.
Install and support networks, servers, storage, security systems and configure software, hardware, peripherals, services, settings, directories, etc. in accordance with standards and project/operational requirements and in keeping with best practice protocols in protection of data and protected health information.
Perform daily system monitoring, verifying the integrity and availability of all hardware, networks, server resources, storage systems, and key processes. Review system and application logs and verify completion of scheduled jobs including backups.
Perform and/or QC daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure/add new services as necessary.
Maintain operational, configuration, or other procedures.
Perform network, server and storage performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization and configure CPU, memory, and disk partitions as required.
Develop and recommend security standards, recommend network hardware and software, and select network management software to maintain HIPAA standards and a virus free environment.
In collaboration with the Director of Infrastructure and Support, evaluate and establish project priorities, develop goals and objectives, and maintain compliance with relevant rules and regulations.
Train staff to integrate and automate software features into daily operations company wide and provide assistance to staff as needed.
Manage network Firewall, Antispam, Antivirus, and Web filtering devices, SSL certificates, and PGP encryption.
Manage remote access and remote desktop software.
Manage Exchange, Helpdesk Support, FTP, SFTP, and Network Monitoring applications.
Document procedures, configuration, and topology.
Perform other related duties as required or assigned.
REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
WORKING CONDITIONS
Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to regular contact with co-workers, managers, external partners, and vendors in person, by telephone and via work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
ENVIRONMENTAL CONDITIONS
General office conditions. May be exposed to moderate noise levels.
Santaclara Family Health Plan