Systems Administrator II

Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Responsibilities

A System Administrator II, typically has a range of responsibilities related to managing and maintaining an organization's computer systems, servers, and network infrastructure. Below is a list of common responsibilities for a System Administrator II:

Server Management:

• Install, configure, and maintain servers, both physical and virtual.

• Monitor server performance and troubleshoot server issues.

• Apply security patches and updates to servers regularly.

Network Administration:

• Manage and configure network devices such as routers, switches, and firewalls.

• Set up and maintain VPN connections for remote access.

• Troubleshoot network connectivity issues.

User Account Management:

• Create, modify, and delete user accounts.

• Assign permissions and access rights based on user roles.

• Manage password policies and reset passwords as needed.

Backup and Recovery:

• Implement backup solutions and perform regular backups of critical data.

• Develop and test disaster recovery plans.

• Restore data in the event of data loss or system failures.

Security Management:

• Implement and enforce security policies and protocols.

• Monitor system logs for security breaches and unauthorized access.

• Respond to security incidents and mitigate risks.

Software Installation and Updates:

• Install and configure software applications as required.

• Ensure that software licenses are valid and compliant.

• Keep software up to date with patches and updates.

Hardware Maintenance:

• Perform hardware diagnostics and repairs.

• Maintain an inventory of hardware assets.

• Upgrade or replace hardware components as necessary.

Documentation and Reporting:

• Maintain accurate documentation of system configurations and changes.

• Generate reports on system performance, security, and compliance.

• Keep track of software licenses and hardware warranties.

Monitoring and Alerts:

• Set up system monitoring tools to detect issues proactively.

• Respond to alerts and perform root cause analysis.

Collaboration and Support:

• Collaborate with other IT staff and departments to resolve technical issues.

• Provide technical support to end-users and helpdesk teams.

• Train users on best practices and system usage.

Compliance and Policies:

• Ensure systems comply with industry standards and regulations.

• Assist in audits and compliance assessments.

Capacity Planning:

• Monitor system resource utilization and plan for capacity upgrades.

• Recommend hardware and software upgrades based on performance trends.

Automation and Scripting:

• Develop and maintain scripts to automate routine tasks.

• Improve system efficiency through scripting and automation.

Vendor Management:

• Coordinate with vendors for hardware and software procurement and support.

• Manage vendor contracts and relationships.

Troubleshooting:

• Diagnose and resolve technical issues promptly.

• Document troubleshooting procedures and solutions for future reference.

These responsibilities can vary depending on the organization's size, industry, and specific IT infrastructure. System Administrators at this level are expected to have a good understanding of IT systems and networking principles, as well as the ability to work independently and as part of a team to maintain a stable and secure IT environment.

Qualifications

BA in Computer Science.

Responsibilities A System Administrator II, typically has a range of responsibilities related to managing and maintaining an organization's computer systems, servers, and network infrastructure. Below is a list of common responsibilities for a System Administrator II:

• Server Management:

• Install, configure, and maintain servers, both physical and virtual.

• Monitor server performance and troubleshoot server issues.

• Apply security patches and updates to servers regularly.

• Network Administration:

• Manage and configure network devices such as routers, switches, and firewalls.

• Set up and maintain VPN connections for remote access.

• Troubleshoot network connectivity issues.

• User Account Management:

• Create, modify, and delete user accounts.

• Assign permissions and access rights based on user roles.

• Manage password policies and reset passwords as needed.

• Backup and Recovery:

• Implement backup solutions and perform regular backups of critical data.

• Develop and test disaster recovery plans.

• Restore data in the event of data loss or system failures.

• Security Management:

• Implement and enforce security policies and protocols.

• Monitor system logs for security breaches and unauthorized access.

• Respond to security incidents and mitigate risks.

• Software Installation and Updates:

• Install and configure software applications as required.

• Ensure that software licenses are valid and compliant.

• Keep software up to date with patches and updates.

• Hardware Maintenance:

• Perform hardware diagnostics and repairs.

• Maintain an inventory of hardware assets.

• Upgrade or replace hardware components as necessary.

• Documentation and Reporting:

• Maintain accurate documentation of system configurations and changes.

• Generate reports on system performance, security, and compliance.

• Keep track of software licenses and hardware warranties.

• Monitoring and Alerts:

• Set up system monitoring tools to detect issues proactively.

• Respond to alerts and perform root cause analysis.

• Collaboration and Support:

• Collaborate with other IT staff and departments to resolve technical issues.

• Provide technical support to end-users and helpdesk teams.

• Train users on best practices and system usage.

• Compliance and Policies:

• Ensure systems comply with industry standards and regulations.

• Assist in audits and compliance assessments.

• Capacity Planning:

• Monitor system resource utilization and plan for capacity upgrades.

• Recommend hardware and software upgrades based on performance trends.

• Automation and Scripting:

• Develop and maintain scripts to automate routine tasks.

• Improve system efficiency through scripting and automation.

• Vendor Management:

• Coordinate with vendors for hardware and software procurement and support.

• Manage vendor contracts and relationships.

• Troubleshooting:

• Diagnose and resolve technical issues promptly.

• Document troubleshooting procedures and solutions for future reference. These responsibilities can vary depending on the organization's size, industry, and specific IT infrastructure. System Administrators at this level are expected to have a good understanding of IT systems and networking principles, as well as the ability to work independently and as part of a team to maintain a stable and secure IT environment.