Systems Administrator II I8

City Of Albuquerque, NM Albuquerque , NM 87102

Posted 2 months ago

Position Summary

Perform a broad range of responsible and complex computer systems administration duties in the implementation and maintenance of management information systems; perform daily backup operations, ensuring all required file systems and system data are successfully backed; perform regular file archival and purge; provide technical support for a combination of server, network, and desktop hardware, software and peripheral equipment; upgrade existing hardware and software, to correct reported hardware and/or software problems; develop and/or customize multi-user, server-based application software systems; and perform a variety of technical tasks relative to assigned area of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Bachelor's degree from an accredited college or university in information systems or computer science; and

Two (2) years of experience in any combination of the following areas:

  • Server administration

  • Vendor software analysis and installation

  • Troubleshooting and repair of servers, PCs, associated equipment and software

ADDITIONAL REQUIREMENTS:

Possession of Information Technology Infrastructure Library (ITIL) certification preferred.

Preferred Knowledge

  • Operational characteristics of a variety of computer platforms, networks, software applications and operating systems

  • Methods and techniques used in the installation, testing, troubleshooting and maintenance of PCs, servers, printers and related equipment

  • Methods and techniques used in maintaining information system security

  • Principles and practices of customer service

  • Methods and techniques of providing user assistance

  • Principles and procedures of record keeping

  • Principles of business letter writing and basic report preparation

  • Advanced methods and techniques used in the installation, testing, troubleshooting and maintenance of PCs, printers, servers and related equipment and software

  • Methods and techniques of application systems analysis, development, design, programming, testing and implementation of applications software

  • Methods and techniques used in maintaining information system security

  • Principles of supervision, training and performance evaluation

Preferred Skills & Abilities

  • Recommend, implement, install and maintain appropriate technology to meet client needs

  • Define problems, collect data, establish facts, draw valid conclusions and prepare appropriate reports

  • Detect, isolate and resolve automated information system problems

  • Communicate clearly and concisely

  • Establish and maintain effective working relationships with those contacted in the course of work

  • Perform the essential functions of the job with or without reasonable accommodation

  • Design, implement and maintain information systems and supporting hardware and software applications

  • Design, develop and/or customize multi-user, server-based application software systems

  • Detect, isolate and resolve information system problems

  • Monitor system and network activities

  • Plan, organize, direct and coordinate the work of lower level staff

  • Work occasional weekends and provide after hour support

  • Ability to administer Microsoft Sharepoint environment

  • Develop solutions in Sharepoint to meet clients needs

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Systems Administrator II I8

City Of Albuquerque, NM