Thermo Fisher Scientific Inc. Morrisville , NC 27560
Posted 3 days ago
Work Schedule
First Shift (Days)
Environmental Conditions
Office
Job Description
Job Description
At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.
As a member of the Enterprise Data Support & Operations team, the position will provide technical support and run the engine tasks for Middleware jobs, and Business Intelligence reports.
Administers, maintains, and supports the company's IT infrastructure platforms ensuring system availability, stability, security and ability to grow. Administers infrastructure platforms of existing and emerging technologies for compatibility and business alignment within PPD. May be responsible for administration of Data Centers, Servers, Storage, Virtualization, Messaging, Global Operations
Management, Citrix, and/or Cloud platforms.
Essential Functions and Other Job Information:
Administers and maintains data center infrastructure platforms to include
ongoing enhancements, modifications and software upgrades, following all
relevant SOP's, WPD's and internal processes.
Performs Windows Server administration to include install, upgrades,
configuration, tuning and monitoring.
Cross-trains new and existing employees.
Provides system engineering consulting and application support to other IT
groups and projects.
Responsible for system utilization reporting, system optimization, server and
network installation and configuration as well as problem resolution.
Provides tier 2 level troubleshooting and support for all PPD infrastructure
platforms globally.
Verifies stability, interoperability, security or scalability of system architecture;
defines server hardware and software standards and procedures.
Manages and maintains system administration tools to include asset inventory,
remote access, software license management, server diagnostics and
virtualization technology.
Provides advanced system support for troubleshooting and maintenance of
servers and storage.
Education and Experience:
Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 2+ years') or equivalent combination of education, training, & experience.
Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.
Knowledge, Skills and Abilities:
Thorough knowledge of two or more technology services (Server
Unix/Linux (preferably RHEL), Korn/Bash Shell Scripting, SSH/SFTP, sFTP, HTTPS, Oracle, SQL, Windows and Citrix etc.
Exposure and experience in AWS is advantage.
Hands on experience with UNIX based systems, commands and utilities
Installation and Upgrade experience.
Hands on experience supporting client/server applications
Proactive problem management skills with strong troubleshooting and incident management background
Knowledge of Problem solving and Change Management processes and tools
Test scope creation, test script execution, defect tracking
Triage, test, repair and root cause analysis for L3 incidents in the environment
Desire to learn and support Vendor products
Strong understanding of SDLC and risk averse.
Should be a team player. Flexible to weekend production support work.
Ability to communicate information and ideas effectively
Ability to troubleshoot and resolve issues on Windows, Linux, and storage platforms
Strong customer service skills
Ability to multi-task and pay close attention to detail
Analytical and problem-solving skills
Advanced knowledge of three or more technology services (Server
Ability to cross-train new and existing employees
Ability to provide advanced trouble-shooting and maintenance of server
Working Environment:
We value the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirementsfor this role:
Work is performed in an office environment with exposure to electrical office equipment.
Occasional drives to site locations with occasional travel both domestic and international.
Our 4i Values:
Integrity
Innovation
Intensity
Involvement If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world's most urgent health needs, submit your application - we'd love to hear from you!
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
Thermo Fisher Scientific Inc.