Position Type :
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Travel Percentage :
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team:
FIS' Managed IT services provide flexibility to financial institutions as their needs vary and evolve. Our experienced staff takes action to ensure your assets, systems and applications stay current and continuous. That's why organizations in financial services and other industries rely on our team of experts who are dedicated to information, network and internet security.
What you will be doing:
As a Systems Administrator, you will be responsible for providing desktop and network administration and support to S&T Bank, one of our Managed Services clients. This includes but is not limited to providing remote desktop and network support, providing on-site desktop and network support, performing on-site moves, adds, changes, performing desktop and network administration and monitoring (proactive), and assisting in on-site project implementation.
Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products
Troubleshoots, diagnoses and resolves network/server issues
Plans and implements moves, adds and change requests
Proposes and implements systems enhancements that will improve the reliability and performance of the system
Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs
Supports Web access and electronic messaging services, and maintains a secure systems environment
Partners with Senior Engineers to implement desktop and network projects
Proactively administers and monitors the networks of our managed services customers in an effort to improve the efficiency and effectiveness
What you bring:
3+ years of experience providing desktop and network administration and support
Extensive experience providing end-user support via phones and remote management tools
Strong knowledge of implementing and utilizing remote network management and monitoring tools. (Patchlink, Solarwinds, Insight Manager, etc.)
Experience configuring, implementing, and supporting network operating systems: Windows 2008/2008R2/2012/2016
Experience configuring, implementing, and supporting Windows desktop operating systems
Experience configuring, implementing, and supporting MS Office, Outlook/Exchange, anti-virus, back-ups and other various desktop applications
Experience supporting Citrix Presentation Server/XenApp at the client and network level
Experience configuring, implementing, and supporting various back-up and anti-virus solutions at the desktop and enterprise level
Experience with supporting various server applications (SQL, IIS, etc.)
Ability to travel and maintain a flexible work schedule
Valid state driver's license and good driving record
Bachelor's degree in technical discipline or related field or an equivalent combination of education and experience as required for the specific job level
Added bonus if you have:
MCP/MCTS certification is highly desired
Support experience with BackOffice Applications is desired
What we offer you:
A fantastic range of benefits designed to help support your lifestyle and wellbeing
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A work environment built on collaboration, flexibility and respect
Varied and challenging work to help you grow your technical skillset
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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