Systems Administrator

HDI Global Insurance Company Chicago , IL 60602

Posted 2 months ago

A systems administrator at HDI Global is responsible for the maintenance and upkeep of critical systems such as Virtual Windows desktops, servers, internal and external applications, and VoIP telephony systems. He/She must be customer service oriented and be willing to help other administrators at times if a service request is escalated to them. Planning , implementation, and maintaining are essential to a systems administrator if you wish to keep a stable environment.

The role of the systems administrator needs to be responsible for the following;

  • Day-to-day operations of HDI's local network as well as remote offices

  • Chicago

  • Los Angeles

  • Mexico City

A systems administrator for HDI requires the following;

  • Expertise with virtualized environment (VMWare/vSphere)

  • Installing and maintaining virtual servers (Windows Server 2008, 2012, etc)

  • Extensive knowledge of DHCP,DNS, TCP/IP protocols

  • Extensive knowledge of Active Directory

  • Experience with Microsoft Exchange and Office 365 (On-premise/hybrid configurations)

  • Experience with server patching and processes (familiarity with WSUS)

  • Scripting (Powershell generated reports)

  • Experience with JIRA/Confluence ticketing system and knowledge base articles

  • Experience with networking equipment such as Juniper switches

  • Experience with firewall equipment such as Palo Alto

  • Extensive knowledge of storage arrays such as Dell and Nimble

  • Knowledge of Mobile Device Administration for Android/iOS devices

  • Experience with video conferencing systems and troubleshooting (Lifesize)

  • Experience installing/racking physical servers in server rooms

  • Experience with documenting and wiring/cabling servers

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Systems Administrator

HDI Global Insurance Company