Systems Administrator (Full Performance)

Job Description BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the intelligence community, federal law enforcement officials, and troops deployed around the world.

At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.

We are looking for experienced Systems Administrators to join our technology-based program supporting a key government customer. This program will deliver engineering services for network infrastructure as well as sophisticated enterprise computing infrastructure including end-point devices, data center hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including containerized solutions with orchestrated workflow that function both on customer premise, and via remote Cloud services. Network infrastructure engineering services are comprised of core infrastructure, voice and video engineering, field engineering, application management and development for networks, network analytics, firewalls, network access controls and bandwidth service delivery. This is a fast paced, challenging, and career rewarding experience to recruit and develop provide top talent and solutions on one of the most complex and high profile programs within the government.

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Required Education, Experience, & Skills We are looking for Systems Admininstrators to join our technology-based program supporting a key Government customer. A Bachelor's or Master's degrees are preferred with a minimum of three (3) years experience year's relevant experience.

The System Administrator will focus on day-to-day administration of two enterprise ServiceNow platforms. The platforms run in the customer's Amazon Web Services (AWS) cloud environment and consists of Sandbox, Development, Integration, Test and Production environments.

Primary responsibilities will include:

• Monitor health and system performance, using built-in ServiceNow tools as well as AWS CloudWatch and Splunk dashboards

• Troubleshoot reports of system slowness

• Monitor incident queue and provide first-tier support to resolve platform issues

• Verify that all integrations are completing successfully; coordinate with tenants/integration partners when errors occur

• Review logs for errors and determine root cause; work with Project Manager to create stories in ServiceNow to address fixes for errors

• Perform monthly system maintenance

• Assist with quarterly clone backs

• Serve as back-up Release Manager when the primary Release Manager is not available; this will require the candidate to work until at least 5:00pm to support the customer's release schedule

• Work with the Engineering team on annual ServiceNow upgrades

• Install new and upgrade existing ServiceNow plug-ins

• Maintain PKI certificates and passwords

• Maintain required monthly security scans and reports

Required skills

• ServiceNow System Administrator experience

• Working knowledge of Linux

• Experience providing customer support and general IT knowledge

• Ability to handle multiple tasks and meet deadlines

• Ability to work independently and in a team environment

Preferred Education, Experience, & Skills

• Experience with AWS EC2, RDS, CloudFormation, S3, CloudWatch, Load Balancers, Auto Scaling, Subnets

• Experience with Splunk

• Experience with GitHub platform

• Experience with Jenkins open source automation server

Pay Information

Full-Time Salary Range: $89650 - $152460

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Our Commitment to Diversity, Equity, and Inclusion:

At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.