Under minimal supervision, this position is responsible for the administration of operating systems and databases that support mission critical regulated and non-regulated computer systems, as well as other high usage applications. Ensures computer system security and 24/7 availability.
DUTIES AND RESPONSIBILITIES:
Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
Assures quality customer service to all customers.
Assists with training and provides guidance to peers, as appropriate.
Implements and administers operating systems and databases.
Executes project plans.
Performs computer system implementations, upgrades, capacity plans, system testing, advanced problem resolution, performance monitoring and computer system performance.
Administers job and process scheduling for operating systems and applications.
Provides software and hardware recommendations to ensure application availability, security, and optimal performance.
Develops documentation, configuration and requirements of business critical computer systems.
Performs load testing and performance tuning of computer systems.
Works with hardware vendors to perform hardware upgrades or resolve operating system or application problems.
Evaluates and solves complex user requests related to applications on the servers, escalating more difficult requests to the appropriate staff.
Remains abreast of changes and developments in the industry. Establishes and maintains a network of professional relationships both inside and outside the corporation.
Complies with change control process through project completion.
Perform all other duties, at the discretion of management, as assigned.
Associate's degree or equivalent combination of education and experience required.
Knowledge of virtualization technologies preferred.
Knowledge of operating systems preferred.
Knowledge of disaster recovery processes and procedures preferred.
Knowledge of storage area networks preferred.
Knowledge of networking technologies preferred.
Knowledge of Active Directory and Exchange 2010, 2013, and/or 2016 preferred.
Four years experience in the implementation and administration of operating systems that support business critical computer systems required.
Good communication and customer relation skills.
Ability to organize workload and work under pressure.
Ability to work in a team environment.
Good analytical and problem solving skills.
Must maintain confidentiality.
Strong computer skills.
Employer Inc. is an equal opportunity employer.
Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request.
A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.
Please see the below information about applicant rights and our commitment to compliance:
EEO is the Law
EEO is the Law Supplement
All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.
Customer Service, Disaster Recovery, Exchange, Hardware, HTTP, Management, Networking, Networks, Project, Scheduling, Security, Supervision, Systems Administrator, Testing
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