Baltimore City Community College Baltimore , MD 21203
Posted 2 months ago
The Systems Administrator performs technical work in the design, acquisition, installation, integration, operation, and maintenance of the College's integrated enterprise infrastructure. This position ensures the stability of the College's enterprise infrastructure with responsibility for the configuration, maintenance, and availability of the systems used by students, faculty and staff; administration of the enterprise infrastructure monitoring application; and proactive review of operational logs to identify and resolve service issues.
The Systems Administrator is a technical point of escalation for systems issues and provides Tier 3 support. The ideal candidate will leverage a collaborative approach, anticipate needs, and be able to communicate and work effectively with technical and non-technical stakeholders in a diverse and talented institution.
Qualifications Certifications:
Security+ or other security-related certifications preferred
Current Microsoft certifications preferred
Associates Degree required
Bachelor's Degree preferred
Job Related Experience:
2+ years of hands-on experience with:
supporting Tier 1/Tier 2 technicians
Ability to produce well-written operational reports and documentation, including Visio diagrams, as well as detailed instructions outlining the steps required to repeat the build- out and configuration of the infrastructure
Array
Baltimore City Community College