BAE has recently been awarded an Operations and Maintenance Infrastructure contract with our Federal Customer and we are seeking an Exchange Admin. Ideal incumbent will possess expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. The Operations and Management (O&M) contract focuses on providing customer with Program Management, Mobility Service Center (MSC) and Systems, Databases, and Application Management; IT Operations and Maintenance including system sustainment, modernizing its infrastructure, and controlling and managing the lifecycle of all changes with minimum disruption to end users; Telecommunications O&M including unified communications, mobile device management, and satellite communications; Help Desk Services providing 24x7x365 end user support; and Network Operations Services 24x7 monitoring voice, video, data, and satellite feeds.
Ideal incumbent has ability to apply comprehensive knowledge across key tasks and high impact assignments.
Plans and leads major technology assignments.
Evaluates performance results and recommends major changes affecting short-term project growth and success.
Functions as a technical expert across multiple project assignments.
Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements.
Performs software installations and upgrades to operating systems and layered software packages.
Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
Monitors and tunes the system to achieve optimum performance levels.
Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions.
Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Develops and promotes standard operating procedures.
Conducts routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation.