Systematic And Technical Unit Manager

PUBLIC SERVICE ADMINISTRATOR OPT. 1

Agency: Department of Healthcare and Family Services

Posting ID: ME38533

BPIS: 08781

Start Date: 06/17/2024

Closing Date: 07/02/2024

Salary: Anticipated Starting Salary $9,000 - $11,500 monthly, based on experience.

Job Type: Salaried

County: Sangamon

Number of Vacancies: 1

Plan/BU: SV063

A RESUME IS REQUIRED FOR THIS JOB POSTING

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

POSTING ID: ME38533

JOB DESCRIPTION:

The Department of Healthcare and Family Services (HFS), Bureau of Medical Eligibility and Special Program is seeking to hire a Manager for the Integrated Eligibility System (IES) Systematic and Technical Unit. This is a fast-paced, critical management and advisory position with significant responsibility. As Unit Manager of the IES Systematic and Technical team you will work with a talented team of colleagues in HFS and in other state agencies to improve the lives of Illinoisans by assuring that HFS programs provide health benefits coverage to eligible Illinoisans consistent with state and federal requirements. You will become part of a team committed to providing health benefits to maximize the health and well-being of our customers, with consistent and responsive customer service, and based on a foundation of equity for all customers.

The candidate will directly supervise staff responsible for design and implementation of changes to the IES used to determine means tested public benefits. The candidate will work collaboratively with individuals across agencies as well as within the bureau. The candidate will assist in development of procedures related to the use of IES for staff statewide.

This is an exciting opportunity for candidates interested in a fast paced, collaborative, creative position. The nature of the work requires good working relationships with other staff and bureaus in HFS, other agencies, and the public to name a few. This is a fast-paced environment requiring flexibility and excellent prioritization skills.

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• Monday-Friday work schedule

• Flexible work schedules are available in many program areas (Remote work may be an option for certain positions)

• Health, Life, Vision, and Dental Insurance

• Pension Plan

• Paid Maternity/Paternity Leave

• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)

• Employees earn (12) paid Sick Days annually

• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually

• Employees earn (3) paid Personal Days annually

• (13-14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of out programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

Job Description

• Serves as the Systematic and Technical Unit Manager for the Integrated Eligibility System Section

• Serves as a full line supervisor

• Directs the interpretation and testing of changes as they are developed

• Reviews and evaluates drafts or policies, system eligibility rules, administrative rules and regulations, information materials, and notices governing Medicaid AABD Buy-In member services, enrollment, redetermination, and case management to ensure compliance with State and Federal regulations for payment of services

• Plans and directs team meeting to discuss process improvements, policies, procedures, personnel, operations, and other issues

• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business or public administration

• Requires prior experience equivalent to three years of progressively responsible administrative experience in a public or business organization

Preferred Qualifications

• Three (3) years of experience utilizing a means-tested benefits system, such as the Integrated Eligibility System (IES) and Medicaid Management Information System (MMIS)

• Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and managing time off requests

• Two (2) years of experience documenting processes, evaluating their effectiveness or implementing changes as needed

• Three (3) years of experience managing a Medical program administered by the Department such as the Modified Adjusted Gross Income (MAGI), Assistance to the Aged, Blind, and Disabled (AABD), Family Health Plan or All Kids (Assist, Share and Premium)

• Three (3) years of experience evaluating the accuracy of a means-tested benefits system, such as Integrated Eligibility System (IES) batch and interface related activities

• Two (2) years of experience establishing and monitoring quality control protocols for a private or public organization meeting auditing protocols

• Two (2) years of experience acting as subject matter expert addressing internal and external stakeholders

Conditions of Employment

• Requires ability to pass a background check

• Requires the ability to travel

• Requires the ability to utilize agency supplied equipment (i.e. cellphone, laptop, ect.)

• Requires the ability to work outside normal business hours

Work Hours: Monday

• Friday 8:30 am

• 5:00 pm

Work Location: 201 South Grand Ave E Springfield, IL 62704-3803

Agency Contact: HFS.DMPApps@illinois.gov

Job Family: Leadership & Management

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield