System Support Engineer I/Ii

Biofire Diagnostics Salt Lake City , UT 84101

Posted 2 months ago

BioFire Diagnostics,LLC. is a fast growing and profitable biotech company, with a great opportunity to be part of a team developing next generation diagnostics systems. The candidate must be able to work independently and be willing to learn the FilmArray systems' core technologies. This position will require the candidate to interface with internal departments and external customers to understand their needs, provide guidance, trouble shooting and solutions to problems. Some travel to external sites will be required.

The required skills needed for the position are:

  • Minimum of 1 year of professional IT or Systems Engineering experience

  • Bachelor's degree in engineering and/or scientific or technical field.

Equivalent experience may be considered in lieu of a degree

  • Experience with Windows OS

  • System level troubleshooting skills

  • Good verbal and written communication skills

Preferred skills needed for the position are:

  • Experience trouble shooting hardware

  • Knowledge of Software Development Life-Cycle

  • Basic Test Engineering skills

  • Customer/Technical Support experience

  • Experience working with medical devices

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System Support Engineer I/Ii

Biofire Diagnostics