System Operator II

This Opportunity

WSP is currently initiating a search for a System Operator II for our Long Island City, NY office. Be involved in projects with our Mobility Operations Team and be a part of a growing organization that meets our client's objectives and solves their challenges.

Your Impact

• Acting Lead when lead operator is not available
• Serve as the main contact person for a particular system during the shift
• Train new staff members on every aspect of the system if needed
• Operate various computer-based traffic & freeway management systems to manage incidents on roadways and improve traffic conditions
• Monitor roadways via CCTV surveillance cameras and detection systems
• Monitor all Intelligent Transportation System (ITS) devices and computer equipment associated with the system
• Display expertise with the operation of all ITS equipment, computers and software associated with a particular system
• Utilize ITS equipment for incident management and the improvement of travel time, safety, and quality of life
• Check the accuracy and validity of the messages displayed on all variable message signs (VMS)
• Enter incident information into computer using Traffic Management System (TMS) software. Familiarity with the roadways and understand the purpose and location of each VMS and CCTV device
• Use standard operating procedures to detect, dispatch, monitor and document roadway incidents
• Confer with operations center partners as well as adjacent NYSDOT Transportation Management Centers (TMCs) to coordinate resources for incidents that may affect regional travel
• Provide good communication, writing, and computer skills
• Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures
• Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies

Who You Are

Required Qualifications

• High School diploma
• 0-2 years of experience with a TMC type facility and/or traffic management
• Oral and written communication
• Computer/Software - including MS Office applications, spreadsheets and databases
• Public, internal and external relations (works well with internal, external and partner groups and individuals)
• Analytical and organizational skills

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All candidates must successfully pass a NYSP Criminal History Background Check.

WSP Benefits:

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Expected Salary: $33,200 - $54,780

WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.

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