System Network Administrator

Overview

Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services.

Summary:

We are looking for a System/Network Administrator to support the Remotely Piloted Aircraft (RPA) Squadron Operations Center (SOC). This position provides capability for RPA-SOC mission planning, crew training, airspace coordination, tasking/targeting updates, threat warning/awareness, data archival and retrieval, establishing and maintaining situational awareness, video, and data dissemination in support of mission execution, intelligence, weather administration and communications. This position will provide system administration and customer support for associated systems.

Responsibilities

Essential Job Functions:

• Ensure proper configuration/maintenance of equipment and IT services to include, but not limited to, servers (physical and virtual), OS, desktops, intercom, video dissemination, file share, Active Directory, routers, switches, firewalls, crypto and other communications equipment necessary for the successful operation of the system enterprise.

• Interface directly with Air Force, DoD, and other contractor communication maintenance personnel for the Ground Control Stations, Unified Video Distribution System, and long-haul communication support for system enterprise connectivity.

• Comply with DoD, AF, and IC computer/network security protocols and advise the appropriate IA Officer whenever unauthorized hardware/software is detected on supported equipment.

• Analyze, troubleshoot and maintain RPA-SOC computer and network systems, including troubleshooting LAN/WAN communications, firewalls, operations support for Microsoft Windows operating systems, and networks.

• Administration of network security infrastructure systems, as required.

• Administration of checkpoint firewalls and other security systems, as required.

• Coordinate system updates to ensure security vulnerabilities and risk remain as low as possible.

• Establish baselines, provide metrics and regular reporting as directed.

• Respond to alerts and take corrective action; provide root cause analysis and suggest improvements.

• Maintain appropriate logs, databases and history to perform trending analysis and take proactive steps to ensure the proper operation of systems.

• Perform Preventive Maintenance Inspections on IT systems.

• Maintain appropriate tools to assist in the execution of duties.

• Maintain appropriate and current documentation of systems.

• Perform other duties as assigned by the Site Lead.

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Qualifications

Necessary Skills and Knowledge:

• Comprehensive knowledge of the principles, methods, and techniques used in system/network administration troubleshooting and support.

• Comprehensive knowledge of Active Directory, switching, routing, IT cabling, patch panels, associated terminals, and related network hardware and software.

• Comprehensive knowledge of server and desktop operating systems and applications.

• Ability to analyze and suggest recommended improvements to the industrial control system programs and systems to meet industry standards and best practices.

• Strong IT Customer Support skills; ability to quickly interpret/decipher requests and troubl