System Manager Of Care Management

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs.

System Manager of Care Management

The System Manager will assist the System Director of Utilization and Care Management in optimizing performance efficiencies within the department in alignment with system and industry standards of care

This System Manager will provide supervision of daily operations and staff development for the department's case management and care coordination teams. The System Manager will ensure appropriate staffing and assignments across units and facilities to support patient progression and well as actively orient and plan for the onboarding of new employees.

The System Manager will develop and maintain appropriate and up-to-date competencies and educational assignments across the department.

The System Manager will seek out and maintain relevant knowledge of the CMS Conditions of Participation for Discharge Planning and Utilization Review.

.Roles and Responsibilities:

• Assist the department director providing overall direction and guidance for any clinical resource management programs and activities.

• Supports team lead(s) in the development and improvement of department programs (UM/CDI/SS/CM).

• Development/implementation/oversight of current employees and the on boarding for new employees.

• Assist in the development and routine updating of existing policy/procures related to Clinical Resource Management.

• Assist and support in all human resources functions inclusive of time, attendance, and PTO requests.

• Supports department teams in managing patient and caregiver expectations related to discharge planning, health benefits coverage, referrals to community resources, and timely follow-up care.

• Assumes managerial duties for performance evaluations and maintains systems to provide feedback and evaluation for team members as needed throughout the year.

• Facilitates special projects, including those assigned by the Director, in alignment with department goals and initiatives.

Required Skills and Experience:

• Bachelor's Degree in Nursing or Master's Degree in Social Work.

• Current unrestricted NY state RN or LMSW licensure.

• Minimum 3 years' experience in an acute care hospital setting.

• Knowledge of community-based organizations.

• Strong communication, organizational, critical thinking, and problem-solving skills.

• Certification in Case Management or Utilization Management, or active work towards obtaining such.

Preferred Skills and Experience:

• Master's degree in Nursing, Social work, or Healthcare oriented degree preferred.

• Experience with multiple EMR systems, Microsoft Office, and Kronos Time management.

Physical Requirements:

• Physical -Ability to stand, sit or ambulate for long periods. Ability to mobilize freely around units, transport self to site locations, and perform required data entry into EMR and alternate data management systems. Ability to transport self to customer base.

Location and Travel Requirements:

• Onsite at Cayuga Medical Center
• 20% Travel can be expected in this role to partner facilities

Compensation Disclosure:

• $42.04 to $49.25 per hour

Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at talentacquisition@cayugahealth.org.

I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me.

I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks.

I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.