System Management Specialist

Intersystems Cambridge , MA 02138

Posted 2 months ago


InterSystems seeks a Systems Management Specialist with a background in large Windows and/or Unix environments and experience of OS Scripting. Providing support for our TrakCare (healthcare information system) deployments, the Systems Management Specialist is responsible for the overall delivery of the System Architecture Plan and the implementation, configuration and management of resources.

The Systems Management Specialist will generally perform the following functions:

  • Manage the internal systems and environments where the InterSystems products are installed. Monitor and maintain these environments in a proactive manner in order to avoid interruption of the services provided by the platform.

  • Support defined system areas and provide technical support for the deployment of InterSystems products.

  • Responsible for the overall installation and maintenance of the Systems Architecture for InterSystems products and ongoing management of associated resources and activities to ensure that software is delivered line with internal requirements.

  • Communicate with the appropriate internal groups to obtain support as well ensuring standards are maintained for the configuration and support of InterSystems products.


  • Provide general environment management for InterSystems product patches/releases/builds

  • Provide technical support for product solutions focused on infrastructure and platform.

  • Troubleshooting and performance analysis for internal and client environments.

  • Monitor and respond to Technical Team calls on the TRC logging system.

  • Support and testing of both internal and external product related tools e.g. patching tool, print service, etc.

  • Assist with technical requests such as architecture, configuration, hardware sizing, etc.

  • Support the development of training materials for technical courses such as system administration.

  • Support the development of documentation such as reference materials, installation instructions, user guides, knowledge-base articles, and FAQ's

  • Participate in the on call 24 hour support service as required.

  • Production of training materials for technical courses such as system administration, custom development or reporting

  • Production of technical documentation such as reference materials, installation instructions, user guides, knowledge-base articles and how-tos

  • Responsible for participating in on-site technical training if required

  • Responsible for participating in on-site technical implementations if required

  • Responsible for participating in the on call 24 hour roster service

  • Responsible for scripting, maintenance and verification of backups

  • Provide assistance in researching new architectures, configurations, methodologies and products


  • Experience with installing, configuration and managing InterSystems Cach Databases is a bonus.

  • Knowledge of InterSystems Cach Object Script programming language is a bonus.

  • Experience managing Linux Servers with advanced apache configurations is a must.

Education and Training

  • Bachelor's degree (STEM highly desired)
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Data Management Specialist


Posted 4 weeks ago

VIEW JOBS 3/4/2020 12:00:00 AM 2020-06-02T00:00 Job Description 9974662 Data Management Specialist Summary: The Data Management Specialist is responsible for tasks and compliance related to Master data and related process and system improvements. Responsibilities: * Ensure the accurate, timely and compliant entry of detailed Master Data account information into SAP * Master Data Account creation and maintenance. (Includes, but is not limited to details such as address, payment terms, State Licenses, Drug Enforcement Agency (DEA) certificates, HIN numbers, creation/change to invoice and credit memo output type) * Strong analytical capabilities are needed to ensure minimum compliance risks and process efficiencies. * Specialist will make recommendations to management regarding improved processes and resource/efficiency utilization. * Awareness of objectives of other brand teams and reacts quickly to recommend efficient solutions. * Specialist must maintain department service levels and turnaround time in light of special or urgent business needs. * Specialist will work independent of management and make decisions that have a significant financial and/or time sensitive impact to the business. Qualifications: * Bachelor's Degree preferred with 5 years' experience in pharma supply chain and/or customer service 5 years. * Required skills in Excel, Microsoft Office, SAP (ERP), project management. * Preferred skills in customer service, invoicing and credit. Townsend Cambridge MA

System Management Specialist