Talent Space is looking for a System Engineer for our client in Milpitas, CA This is a 18 months contract.
Role & Responsibilities : Provides second/third level technical support for voice and video technologies to customers, partners, account teams, and other Technical Assistance Center engineers.
: Applies analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
: Provides technology/product training and intellectual property material as required.
: Acts as focal point for large account network problem resolution.
: Effectively utilizes moderate to complex lab setups to recreate and solve problems.
: Submits complete and correct bug reports in area of expertise.
: Interacts across other technical teams and development teams at peer level.
: Acts as a technical expert and provides support on a world-wide basis.
: Generate clear and concise documentation in the form of case notes, technical tips and white papers.
Minimum Qualifications ? 5+ years' experience in troubleshooting ? Knowledge of Protocols - not limited to: VOIP,H.323, SIP, RTP, SRTP ? Experience working on IOS voice gateways, dial peers, and unified call processing (UCP) ? 3+ Years of experience in Unix and Networking ? Knowledge of Oracle SQL is a plus Shell scripting, Python, Perl, Java scripting experience If interested, kindly send resumes to
Talent Space, Inc.