System Engineer

LKQ Corp Antioch , TN 37011

Posted 2 months ago

Nashville, TN - Regional-3102

Responsible for planning and design of end-user technology that leads to improvements with the end-user experience

Essential Job Duties:

  • Assists with the building, testing, setting, and maintaining of standards for End-User technology within the environment [roadmap].

  • Responsible for maintenance of image builds and software packages utilizing tools such as Microsoft System Center Configuration Manager (SCCM).

  • Maintain test environment to facilitate developing implementation plans and gauging impact.

  • Maintain comprehensive documentation to ensure efficient planning and execution.

  • Manage and document system state configurations.

  • Oversees projects, provides reporting and updates as needed; develops transition plans into production.

  • Responsible for handling numerous third-party ancillary application maintenance and support.

  • Engage third-party vendors to find innovative solutions meeting technology needs.

  • Assists with L3 System support ticket escalations.

  • Assists as SME to L2/L3 support staff.

  • Participates in 24x7 on-call.

  • Assumes other duties as assigned.

Basic QualificationsEducation & Experience:

  • 4-year College Degree in BS/MS (EE/CS/CE) or equivalent experience required.

  • 2+ years of experience developing inventive solutions for supporting: MS Windows Operating System, building system images and Microsoft SCCM; Apple OS; MS Office Support; deploying workstations and laptop refresh; full disk encryption for laptops and desktops; Active Directory user and group policy management

  • 4+ years of experience developing inventive solutions for supporting end-user hardware: Multi-user computer, computer terminals, printers, scan guns, telecommunications equipment

  • Experience with Windows Automation; VB and Power Shell Scripting.

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