Responsible for configuring, maintaining, troubleshooting, supporting and testing deposit and lending systems including the bank platform.
Balance ATM, ITM, ACH and Debit card transactions.
Reconcile multiple General Ledger accounts on an ongoing, daily basis.
Process Electronic Funds Transfers error resolutions, adhering to applicable guidelines and regulations.
Manage fraud prevention applications and adjust exception rules as needed.
Administer all lines of loan origination systems, including interfaces and integrations to core platform.
Establish relationship as point of contact with Vendors for troubleshooting, upgrades, maintenance, configurations and installations of new and existing solutions.
Responsible for data integrity and user access reviews, including reporting and internal/external audits.
Maintain ACH transaction records and process claims timely and accurately.
Manage opening/changing/closing Transfer Management accounts on the bank platform.
Maintain Business Online Banking customer account records.
Adhere to Escheatment Process and state guidelines while coordinating efforts with branch staff.
Maintain various systems, applications and core platforms according to First Federal processes, product offerings and regulations.
Coordinate timely installations, releases, configurations and testing with other departments.
Act as primary contact for all applicable systems, user support and system reporting features.
Perform related duties and responsibilities as required.
High school diploma or certified equivalency. AA, desired.
Typically requires 1 years' work experience of Banking Operations experience.
Demonstrated ability to perform the job responsibilities for Application Administrator I.
Typically requires at least one (1) or more years of Banking Operations experience.
Working knowledge of Lending, TRID, TILA, HMDA, EFT, and ACH rules and regulations.
Act as a resource to Application Administrator I and II. Serve as back-up supervisor as needed.
Typically requires at least two (2) or more years of Banking Operations experience.
Proficient analytical skills needed for troubleshooting, auditing, reporting and accurate configurations.
Ability to work successfully with varying personalities, departments and vendors.
Strong customer service and demonstrated critical thinking with ability to prioritize while multi-tasking.
Possess strong organization skills with ability to work independently and/or with a team in a fast paced/high volume environment.
Proficient in Microsoft Office Suite, basic accounting and math skills required.
Familiarity with SQL, C+, VB, API, and similar technologies preferred
The work requires the ability to operate office machines and equipment, such as personal computers, printers, copying machines and telephones. The work requires the ability to communicate clearly with customers, coworkers, and others in person and on telephones. Work activities involve combinations of sitting/standing for extended periods.
First Federal Savings And Loan