System Administrator

Role: MS Teams Meeting Room Engineer

• Expertise on Teams Pro Portal, Configuration Management of Meeting Room systems via Intune

• Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.

• Remotely configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.

• Demonstrate proficiency in working with and supporting Cisco / Logitech / Surface HUBs Video Conferencing equipment, ensuring seamless and high-quality video conferencing experiences.

• Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.

• Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.

• Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.

• Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.

• Understanding of Room Systems cabling and troubleshooting with respect to overall Room Peripherals like, Microphones, Displays, Schedulers, Speakers, Transmitters etc

• Understanding of Room Systems cabling and troubleshooting with respect to Camera Placements, Room Lighting, Proximity, Focus etc.

• Expertise on E911, Free/Busy / Automatic Calendar options, Civic Address, Longitudes and Latitudes Mapping for Emergency Services

• Resource Account Provisioning, Decomissioning, Hiding any Room from GAL

• Knowledge of Active Directory Users and Computers

• Knowledge around networks with respect to VLAN

• Experience with Executive Level of Support with respect to Video Conferencing

• Ability to provide make-shift solutions to facilitate large meetings.

• Understanding around the latest technologies with respect to Meeting Rooms and the market standards

• Understanding around the usage of DSP and Modulation with the equipment

• Good knowledge around PowerShell Scripting and Microsoft Defender / Intune

• Must have experience with deployment mechanisms for Microsoft Teams Room Systems along with Vendor Coordination

• Must be able to communicate on the Technical Front around the requirements for maintaining and deploying AV Infrastructure, guidance around the systems, peripherals, devices that can be added/ removed to have a smooth VC experience

• Should be able to deploy makeshift solutions for Large Gatherings / Meetings

• Should be well versed with Industry standards and capable of managing large AV Projects

• Must have a knack for in-depth analysis of recurring issues and follow through problem solving techniques

• Good to have - Certifications with respect to MTR systems, Crestron Systems, or any Video Conferencing systems