System Administrator

Job Title

Onsite IT Support Engineer / System Administrator

Key words to search in resume

Desktop Support, PC Support, Windows 10, Apple MAC, Linux Client, Onsite IT Support, SCCM, CompTIA A+, ITIL, End-User support, PC Hardware Repair

Technical/Functional Skills

• MUST HAVE SKILLS

• Windows 10 & Apple MAC Operating systems Support

• Knowledge on Linux & Unix Operating systems

• Knowledge in Active Directory, Site Networking topology, and Subnet architecture to troubleshoot issues

• Experience with Office 365 suite

• Experience in Managing SCCM, PXE setup and configuration

• Hands-on Experience in PC and Workstation Hardware support

• Preferably on HP and Dell models

• Preferably ITIL foundation or / and CompTIA A+ certified or / and Apple Certified Support Professional

• Strong logical and analytical thinker

• Embody customer service excellence

• Able to find root causes of problems and quickly determine efficient solutions

• Exhibits poise and focus under high stress

• Strong verbal and written communication skills

• Strong work ethic to solve problems and get things done