System Administrator (Senior Network Administrator)

Job Responsibilities

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Under limited supervision, serves as administrator and technical support for server computing. Plans, installs, and maintains the agency server computing infrastructure hardware and software in both physical and virtual environments to ensure quality services and to maintain compliance with agency information security policies and procedures. Serves as the primary support contact for key enterprise application infrastructure and middleware.

Job Responsibilities:

• Serves as the technical support for server computing for daily operations of the agency's Data Center. Provide support for MS Windows Servers in physical and virtual environments, web-related technologies and server-related infrastructure to provide quality services to internal and external customers.

• Provide technical support for Tier-3 level issue resolution and project implementations. Assists with monitoring performance and stability of the agency

servers, data storage, backup and disaster recovery. Manages, maintains, reports and audits hosted roles and services including but not limited to: Web, File, Print, Application Middleware, MS Hyper-V, MS Active Directory and Citrix.

• Actively represent the agency on internal and external teams as needed and assigned. Consult with management, staff and end users of technology for

preparation of needs assessments, solutions, strategies and standards.

• Assist with other duties as requested by IT management.

Minimum and Additional Requirements

State Minimum Requirements: A high school diploma and work experience in systems development and maintenance, technical support, or the support of database management systems. A bachelor's degree in a related field may be substituted for the required experience.

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements: Position requires the staff carry a cell phone for 24x7 support to include weekends/ holidays. Some overnight travel maybe required.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Preferred Qualifications

• Active Directory,
• IIS experience or certification

Additional Comments

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

EEO: SC DHEC is an equal employment opportunity/affirmative action employing agency. We are committed to a diverse workforce. SC DHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.

The South Carolina Department of Health and Environmental Control offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and

Children

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• State Retirement Plan and Deferred Compensation Programs

• REMOTE WORK: The option to work partially remote is available after six (6) months of employment

This position is part of the South Carolina Department of Health and Environmental Control's Office of Information Technology. The work performed supports DHEC's mission to improve the quality of life for all South Carolinians by protecting and promoting the health of the public and the environment. Effective July 1, 2024, this position will transfer to the South Carolina Department of Environmental Services created by Senate Bill 399 which provides for the creation of the Department of Environmental Services to assume the environmental related functions of DHEC.