System Administrator

Pacific Office Automation Portland , OR 97228

Posted 5 days ago

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.


We are seeking a Systems Administrator for our office in Beaverton, OR. This position will require on-site work and is not considered a remote position.

The Systems Administrator is responsible for overseeing the health, security, and forward progress of our internal infrastructure. The Systems Administrator will work self-sustained, in a team with other Systems Administrators, and with third-party vendors to resolve highly technical issues involving all aspects of our IT environment. You should be able to demonstrate exceptional critical thinking, systems analysis, and breadth of technology capabilities along with excellent problem-solving skills.

Essential Job Duties

  • Setup, administer, and resolve issues with physical and virtual (Hyper-V) servers running Windows 2012 through 2019 (GUI and Core) in clustered and non-clustered environments

  • Manage M365 products and services, including Azure AD and Exchange in a hybrid environment

  • Manage internal Managed Security Service Provider tickets, including vulnerability hardening, ensuring log collector health, and resolving cybersecurity incidents

  • Manage internal Endpoint Protection platform (Palo Alto Cortex XDR), including investigating and resolving cybersecurity incidents, managing endpoint health, and keeping management policies up to date

  • Administer third party services and products, including Mimecast and Okta

  • Create, modify, and test Group Policy Objects in accordance with company standards

  • Manage personal workflow to ensure efficient operations and manage multiple projects

  • Write documentation for internal processes and products, as well as generate end-user training and reference material for new processes and products

  • Troubleshoot advanced software and hardware issues as they pertain to internal infrastructure

  • Troubleshoot Server down issues

  • Troubleshoot Hardware/server alerts

  • Work issues and projects to completion

  • Mentor Tier 1 & 2 internal support


  • Knowledge and hands-on experience providing administrative support for Windows servers and other mainstream Microsoft applications. This includes Active Directory, Exchange, DHCP/DNS roles, Hyper-V, and SQL.

  • Associates or Bachelors degree in IT related field preferred. Equivalent work experience may be substituted.

  • 4+ years IT work experience.

  • MCSE, MCITP, or other relevant certifications.


  • Advancement and growth into leadership roles

  • Team-player environment

  • Medical/Dental/Vision/Life insurance plans

  • Matched 401k

  • PTO, Vacation, Sick Leave

  • FSA/HSA Programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.

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System Administrator

Pacific Office Automation