System Administrator

Pacific Office Automation Portland , OR 97228

Posted 3 days ago

Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.


We are seeking a Systems Administrator for our office in Beaverton, OR. This position will require on-site work and is not considered a remote position.

The Systems Administrator is responsible for overseeing the health, security, and forward progress of our internal infrastructure. The Systems Administrator will work self-sustained, in a team with other Systems Administrators, and with third-party vendors to resolve highly technical issues involving all aspects of our IT environment. You should be able to demonstrate exceptional critical thinking, systems analysis, and breadth of technology capabilities along with excellent problem-solving skills.

Essential Job Duties

  • Setup, administer, and resolve issues with physical and virtual (Hyper-V) servers running Windows 2012 through 2019 (GUI and Core) in clustered and non-clustered environments

  • Manage M365 products and services, including Azure AD and Exchange in a hybrid environment

  • Manage internal Managed Security Service Provider tickets, including vulnerability hardening, ensuring log collector health, and resolving cybersecurity incidents

  • Manage internal Endpoint Protection platform (Palo Alto Cortex XDR), including investigating and resolving cybersecurity incidents, managing endpoint health, and keeping management policies up to date

  • Administer third party services and products, including Mimecast and Okta

  • Create, modify, and test Group Policy Objects in accordance with company standards

  • Manage personal workflow to ensure efficient operations and manage multiple projects

  • Write documentation for internal processes and products, as well as generate end-user training and reference material for new processes and products

  • Troubleshoot advanced software and hardware issues as they pertain to internal infrastructure

  • Troubleshoot Server down issues

  • Troubleshoot Hardware/server alerts

  • Work issues and projects to completion

  • Mentor Tier 1 & 2 internal support


  • Knowledge and hands-on experience providing administrative support for Windows servers and other mainstream Microsoft applications. This includes Active Directory, Exchange, DHCP/DNS roles, Hyper-V, and SQL.

  • Associates or Bachelors degree in IT related field preferred. Equivalent work experience may be substituted.

  • 4+ years IT work experience.

  • MCSE, MCITP, or other relevant certifications.


  • Advancement and growth into leadership roles

  • Team-player environment

  • Medical/Dental/Vision/Life insurance plans

  • Matched 401k

  • PTO, Vacation, Sick Leave

  • FSA/HSA Programs

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees differences because we know that diversity makes us stronger.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Quality Management System Administrator


Posted 1 month ago

VIEW JOBS 11/8/2022 12:00:00 AM 2023-02-06T00:00 <p>SUMMARY</p><p>The electronic Quality Management Systems Administrator (eQMS Admin) is responsible for working with users, stakeholders, other administrators, and Management to drive continuous improvement in the effective use and adoption of the company's Quality related systems. Responsibilities include configuration, customization, troubleshooting, testing, onboarding activities and general support across all business users. As a functional expert in our quality control and related software, the Quality Management Systems Administrator will leverage our systems existing functionality to enable adherence of best in practice software administration and quality standards.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.</p><ul><li><p>Daily administration and technical/functional support for Quality Management Systems including user administration, profiles and roles, and platform customization</p></li><li><p>Provides support to users for the technical aspects of application utilities and functions, such as report generation and configuration, and dashboard configuration and publishing</p></li><li><p>Collaborate with internal stakeholders to ensure the design and functionality of the platform is driving efficient productivity, consistency, and value across the organization</p></li><li><p>Provide recommendations for process and application improvements utilizing best practices and data management</p></li><li><p>Keep up to date on new apps, features, and functionality to recommend and apply improvements to internal business requirements</p></li><li><p>Analyze, understand, and translate business needs into technical configurations that administrators and developers can use as guidelines for configuration and/or programming work.</p></li><li><p>Assess technical requirements of requests and scope for projects and communicate results to business client, project team, and IT counterparts</p></li><li><p>Assist application users by tracking, analyzing, and solving user problems based on an understanding of business process workflow within the application</p></li><li><p>Facilitate or participate in testing activities to ensure development work meets user requirements. May develop test script criteria and use cases for functional and end-user testing</p></li><li><p>Prepare materials and/or conduct end-user training sessions to support use and feature sets for new or updated systems and applications</p></li><li><p>Work as project manager and change manager as needed for small to medium sized projects related to Quality Management Systems.</p></li><li><p>Document and maintain process, policies, application configuration, training and help related material for users</p></li></ul><p>SUPERVISORY RESPONSIBILITIES</p><ul><li>None</li></ul><p>QUALIFICATIONS:</p><p>EDUCATION AND/OR EXPERIENCE</p><ul><li><p>Bachelor's Degree in Computer Science, Life Sciences, Business and/or related field</p></li><li><p>Minimum four years of experience as a Salesforce administrator, or equivalent experience supporting electronic Quality Management Software such as ETQ, Master Control, Agile PLM, TrackWise, etc.</p></li><li><p>2-5 years industry experience in a regulated manufacturing industry</p></li><li><p>1-3 years project management or delivery experience</p></li><li><p>Knowledge of core Quality Assurance processes, including document control, training administration, corrective and preventative actions (CAPA), and related processes preferred.</p></li></ul><p>CERTIFICATES, LICENSES, REGISTRATIONS</p><ul><li><p> administrator (ADM201 and ADM211) certified or equivalent, preferred</p></li><li><p>Salesforce Sales Cloud, Service Cloud, and developer certifications, preferred</p></li><li><p>Up-to-date Lightning certifications for Sales and Service Cloud, preferred</p></li></ul><p>COMPETENCIES (SKILLS AND ABILITIES)</p><ul><li><p>Strong understanding of best practices and functionality</p></li><li><p>Experience working with a managed package</p></li><li><p>Strong background in best security practices</p></li><li><p>Understanding of Kanban style development</p></li><li><p>Strong data management skills</p></li><li><p>Detail-oriented with strong analytical skills</p></li><li><p>Excellent verbal and written communication skills</p></li><li><p>Ability to work independently and be self-motivated</p></li></ul><p>PHYSICIAL DEMANDS/WORK ENVIRONMENT</p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li><p>Pet friendly environment</p></li><li><p>Extensive computer work</p></li><li><p>Business travel (up to 15%)</p></li></ul><p>Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.</p><p>Jobs that are in Colorado:</p><p>If you are a Colorado applicant, you are eligible to receive information about the salary range and benefits for this role. Please contact</p><br> Covetrus Portland ME

System Administrator

Pacific Office Automation