System Administrator

Under the supervision of and in collaboration with the Director of Information Technology Services, the System Administrator is responsible for maintaining the college's ERP system and various other integrated systems & applications.

This position will assist in effectively maintaining a secure environment and adhering to various regulations and standards; assisting in audits; developing and maintaining documentation; and working with various stakeholders of the college to resolve issues and support their efforts.

This position will remain open until filled.  For best consideration, submit application and supporting documents no later than June 30, 2024.

• Administration of the College's ERP systems

• Responsible for the day-to-day operations to include, resolving user reported problems or issues

• Respond to emergency situations as needed, during and after normal business hours, to identify, assess and mitigate critical operational issues

• Tasks include patching, testing, installing and implementation as required

• Maintain Production & Test environments

• Maintain effective backups of systems, as needed, to meet requirements and regulations

• Administration of other systems and applications that integrate with the College's ERP systems.

• Use reporting tools to create reports & assist with various institutional, state, and federal reports and audits as needed

• Ensure all technology polices are followed as set by the College, State & Federal government regulations

• Maintain a "Least Privilege" approach to user access to all systems

• Work with the Director of Information Technology Services to establish & maintain an effective Cybersecurity program following required standards & best practices

• Develop, maintain and update documentation of all systems installed or administered and related tasks including creating how-to manuals to supplement support documentation as needed

• Manage & maintain other systems, services or applications as needed by the college to support students, employees & the college's efforts

• Other duties as assigned by the Director of Information Technology Services

Education:

• Bachelor's degree in Computer Science or Information Technology related program                                                               OR
• Associate's degree in Computer Science or Information Technology related program and comparable related work experience

Knowledge, Skills & Abilities

Must Haves

• Strong understanding of Database Concepts & SQL Query Language, including data security and integrity

• Understanding of data reporting concepts and data analysis

• Linux & Unix administration

• Microsoft Active Directory administration

• Understanding of Virtualization & Cloud Computing concepts and architectures

• Understanding of programming logic & scripting

• Ability to maintain a high level of confidentiality

• Excellent interpersonal skills and ability to communicate effectively with a diverse group (students, faculty, and staff)

• Ability to manage multiple projects & activities at once and prioritize effectively

Education:

• Bachelor's degree in computer science or information Technology related program

• Current and applicable certification(s) relating to job duties and functions

Experience:

• Experience in Higher Education Institutions

Knowledge, Skills & Abilities

Desired

• RHEL Administration

• Microsoft Office 365 experience

• AWS experience or certifications

• Experience with Ellucian products (Colleague or Banner)

• Experience with Entrinsik Informer