System Administrator L2

New!

Minerva Engineering Annapolis Junction , MD 20701

Posted Today

Minerva Engineering has a reputation for providing high quality engineering services to a broad range of government agencies. Our customer-centric approach ensures that we exceed our customer's expectations for performance, schedule maintenance and cost risk management. It's our employees that make the difference.We are positioned to win this upcoming proposal effort!We have a great opportunity for a System Administrator!In this role, You will:
  • Possess a bachelors degree and 10 years of experience or 15 years of experience
  • Provides support for implementation, troubleshooting and maintenance of Information Technology systems
  • Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
  • Provides support for the escalation and communication of status to agency management and internal customers
  • Provides support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configures and manages LINUX, UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning
  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
  • Provide support for the dispatch system and hardware problems and remains involved in the resolution process
  • Configure and manage LINUX, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Clearance: An active TS/SCI with polygraph is required for this position
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System Administrator L2

Minerva Engineering